Patient Care Manager, Surgical Services Orthopedic Hospital- West End Campus

3 weeks ago


Allentown, Pennsylvania, United States St. Luke's University Health Network Full time
Job Summary

We are seeking a highly skilled and experienced Patient Care Manager to join our team at St. Luke's University Health Network. As a Patient Care Manager, you will be responsible for the quality, safety, and efficiency of patient care providers in the assigned department(s). This includes functional responsibility for the day-to-day operation of all components of the department(s) and integration into the hospital's network, personnel, and planning, budgeting, marketing, clinical review, and committee structure.

Key Responsibilities
  • Assumes 24-hour responsibility/accountability for planning, organizing, and supervising care necessary to assure patient safety and meet the needs of patients served by assigned department(s).
  • Performs direct administrative functions for assigned department(s).
  • Develops, implements, and evaluates short and long-range performance improvement and operational goals and objectives for the department(s).
  • Implements policies, procedures, rules, regulations, and recommended practices and ensures that clinical practice standards are met.
  • Analyzes and responds accordingly to unit-specific performance, outcome, and financial data.
  • Develops capital and operational budgets in collaboration with Finance, hospital, and Service line leadership.
  • Selects, motivates, and retains staff; initiates formal recognition plan.
  • Responsible for developing and evaluating staffing based on patient care needs while maintaining costs within budget.
  • Maintains departmental records for administrative and regulatory purposes.
  • Facilitates unit-based councils, participates in network councils, leads projects for performance improvement, and organizes monthly staff meetings and committee meetings.
  • Enhances job knowledge by remaining current in trends in the healthcare industry and specialty areas.
  • Works closely with appropriate medical staff leadership and members in the development and attainment of departmental goals.
  • Promotes an environment that fosters inquiry and creative thought, nursing education, development, and application of evidence-based practice initiatives and maintenance of staffing competencies.
  • Reviews performance of staff, assures staff competency, and initiates remedial actions, when appropriate.
Requirements
  • Graduate of a professional nursing program.
  • Registered Nurse with current license to practice in the state of Pennsylvania or seeking licensure through endorsement.
  • Bachelor of Nursing preferred, enrollment in Bachelor of Nursing Program required upon hire or at time of promotion.
  • Master's degree in Nursing to be attained within 5 years (progression toward goal will be evaluated annually).
  • Minimum of three (3) years clinical experience with demonstrated leadership abilities required.
  • Sound clinical knowledge in area to be managed.
  • Strong interpersonal skills.
  • Demonstrates ability in Human Resources and Financial Resource Management.
  • Current BLS certification.
  • Basic computer skills.
What We Offer

St. Luke's University Health Network is an Equal Opportunity Employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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