Assistant Property Manager

1 day ago

West Palm Beach, Florida, United States Lynd Management Group, LLC Full time
Job Summary

The Assistant Property Manager plays a crucial role in supporting the Property Manager in achieving operational goals and ensuring satisfactory cash flow. This position is responsible for providing exceptional customer service to current and prospective residents, leasing apartments, and managing office operations.

Key Responsibilities
  • In the absence of the Property Manager, the Assistant Property Manager assumes responsibility for the office and ensures daily bank deposits are made.
  • Supports leasing, resident retention, concessions, and customer service activities.
  • Performs leasing of units, generates traffic, and responds to inquiries.
  • Qualifies prospects, provides tours, and closes sales by obtaining rental applications and deposits.
  • Negotiates new leases and renewals, maintains resident files, and ensures timely move-in for new residents.
  • Displays a friendly and courteous attitude towards residents, clients, and guests, and maintains a positive attitude with other employees.
  • Provides satisfactory results to current residents regarding maintenance requests, assists with ordering parts and supplies, and returns after-hour calls as required.
  • Collects rent from residents and posts it into RealPage OneSite.
  • Gathers information and completes reports, including computation reports, move-out reports, vacancy reports, traffic reports, market surveys, and weekly activity reports.
  • Contacts delinquent residents, communicates late notices and eviction notices, and adheres to company policies and procedures.
  • Distributes renewal notices to current residents and assists with resolving resident issues and complaints.
  • Assists with planning and attending social and other community events for residents.
  • Ensures adherence to policies and safety rules, complies with policies for reporting incidents, and monitors the property landscape for potential safety hazards and concerns.
  • Completes paperwork and follows processes for households with rental assistance vouchers, when applicable.
  • Processes purchase orders and invoices and sends them to accounting.
Requirements
  • High school diploma/GED or two to three years of related experience in property management, leasing, and/or hospitality or a related field.
  • Experience in customer service, sales, and/or leasing is required.
Equal Employment Opportunity

Lynd Management Group, LLC is an equal opportunity employer and does not discriminate based on race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status, or any other classification protected by Federal, state, or local law.

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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