Remote Support Team Member

23 hours ago


El Paso, Texas, United States Empire Today Full time

We are seeking a motivated Customer Service Associate to join our team as a fully remote position. In this role, you will be responsible for providing excellent customer service, resolving customer complaints, and communicating with our internal teams to ensure customer satisfaction.

Responsibilities:
  • Answering incoming customer service calls
  • Promptly addressing and resolving customer complaints
  • Communicating with installers, sales representatives, and order entry to resolve customer issues
What We Offer:
  • Health benefits with quick enrollment - medical, dental, and vision
  • Hourly pay plus a rewarding bonus structure
  • Paid training
  • 401K Plan
  • Fully remote position
  • A variety of shifts and hours available
  • Engaging team work - recognizing and rewarding your contributions
  • Professional development & career advancement opportunities

Estimated salary: $55,000 - $75,000 per year based on location and experience.



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