Front Office Coordinator

9 hours ago


Waldorf, Maryland, United States University of Maryland Medical System Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at University of Maryland Medical System. As a Front Office Coordinator, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring the smooth operation of our front office.

Key Responsibilities
  • Provide excellent customer service to patients, families, and healthcare providers
  • Manage patient flow, including scheduling appointments, checking patients in and out, and coordinating with clinical staff
  • Maintain accurate and up-to-date patient records, including demographic information and medical history
  • Process patient payments, including copays, coinsurance, and deductibles
  • Communicate effectively with patients, families, and healthcare providers via phone, email, and in-person
  • Perform other administrative tasks as needed, such as data entry, filing, and mail distribution
Requirements
  • High school diploma or equivalent required
  • 1 year of customer service experience preferred
  • 1 year of front office experience in a healthcare setting preferred
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer

We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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