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Technology Operations Manager

2 months ago


New York, United States City of New York Full time
Position Overview

The City of New York is on the lookout for a highly skilled Technology Operations Manager to join our dynamic team. This role is pivotal in steering the successful implementation of key initiatives and optimizing our IT framework. The selected candidate will spearhead modernization efforts in server and storage systems, enhance security protocols, and oversee the deployment of innovative management solutions.

Key Responsibilities:
  • Infrastructure Design and Integration:
    • Architect and define server infrastructure, ensuring it meets scalability and compatibility standards.
    • Work closely with senior technology leaders to develop and execute infrastructure projects aligned with organizational objectives.
    • Manage the seamless integration of cutting-edge technologies into the existing IT ecosystem.
  • Project Oversight and Coordination:
    • Lead project timelines for various technology initiatives, ensuring resources are effectively coordinated for timely delivery.
    • Maintain clear communication with stakeholders, providing updates on project milestones and progress.
  • Security Enhancement Strategy:
    • Formulate and implement a comprehensive strategy for upgrading security firewalls.
    • Collaborate with relevant teams to facilitate a smooth transition while enhancing overall security measures.
  • Device Management Solutions:
    • Design and deploy centralized management systems for mobile devices and laptops.
    • Ensure effective resource management and communication throughout the implementation phases.
  • Virtual Desktop Infrastructure Planning:
    • Architect and plan the deployment of Virtual Desktop Infrastructure (VDI) solutions.
    • Guarantee that the VDI solutions are compatible and scalable within the current infrastructure.
  • Disaster Recovery and Redundancy Planning:
    • Develop and execute a robust disaster recovery strategy to ensure business continuity.
    • Regularly test the plan to meet organizational requirements for system redundancy.
  • Data Center Upgrades:
    • Oversee enhancements to HVAC systems for optimal temperature regulation.
    • Manage project timelines and resources for data center improvement initiatives.
Qualifications:
  • Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field; relevant certifications are a plus.
  • A minimum of 8 years of experience in system engineering, focusing on server, storage, or network infrastructure.
  • At least 5 years of experience in a managerial role within IT infrastructure.
  • Familiarity with enterprise-level servers, storage networks, and security best practices.
  • Experience with cloud services such as Azure or AWS is highly desirable.
  • Strong understanding of virtualization technologies and data center modernization concepts.
  • Excellent problem-solving skills and the ability to manage multiple priorities effectively.
  • Strong communication skills to engage with both technical and non-technical stakeholders.

The City of New York is committed to fostering a diverse workforce and providing an inclusive work environment free from discrimination and harassment.