Billing Specialist Lead

5 days ago


Hiawatha, Iowa, United States UnityPoint Health Full time
Billing Specialist Lead

UnityPoint Health is seeking a highly skilled Billing Specialist Lead to join our team. As a key member of our billing team, you will be responsible for overseeing the day-to-day operations of our billing department, ensuring accurate and timely processing of patient accounts, and providing exceptional customer service to our patients and healthcare providers.

Key Responsibilities:
  • Verifies insurance eligibility and coverage for assigned departments via phone or internet.
  • Gathers billing information for patients with worker's comp insurance and coordinates authorization for services.
  • Manages and coordinates pre-authorizations for services as needed.
  • Be the department subject expert for Employee Assistance Program (EAP) billing workflow.
  • Accurately bills and collects patient accounts, responds to patient inquiries, and resolves billing and denial issues.
  • Monitors and completes accounts on multiple work queues in EPIC, including referrals and denials.
  • Documents denials and billing issues to identify processes that need improvement.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Prior experience in medical billing and insurance processing required.
  • Valid driver's license when driving any vehicle for work-related reasons.
  • Extensive knowledge of commercial insurance, Medicare, Medicaid, and worker's compensation.
  • Strong organizational and time management skills, with ability to multitask and prioritize tasks.
  • Excellent communication and customer service skills, with ability to work effectively with patients, healthcare providers, and internal teams.
What We Offer:
  • A competitive total rewards program, including 401(k) match, paid time off, and education assistance.
  • A culture guided by uncompromising values and a commitment to doing what's right for our patients and communities.
  • Opportunities for professional growth and development, with a focus on equipping our employees with the skills and knowledge they need to succeed.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees.

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