Warehouse Logistics Coordinator
3 weeks ago
The Warehouse Logistics Coordinator will be responsible for coordinating and processing internal and external rental requests and general inquiries, as well as sourcing equipment and preparing rental agreements.
The primary duties and responsibilities of this role include:
- Coordinating and processing internal and external rental requests and general inquiries
- Ensuring proper equipment is delivered, picked-up, serviced, and invoiced
- Sourcing equipment, including collaborating with customers to determine their material handling equipment needs and provide recommendations
- Following up on rental requests in a timely manner
- Providing and receiving rental documentation
- Maintaining daily files
- Communicating directly with customers, sales representatives, and Customer Care Managers
- Preparing rental agreements, ensuring all necessary documentation is completed accurately and in a timely manner
- Scheduling and coordinating delivery and pick up of rentals, including batteries and chargers with logistics
- Communicating with customer and sales force regarding problems or concerns as they pertain to the Rental Department
- Willing to be cross-trained to assist others in department
- Familiar with the specifications and functions of all equipment in the rental fleet
- RECOMMENDING RENTAL NEEDS AND OPPORTUNITIES
- Compiling reports: utilization, sales commissions, payables
- COORDINATING BILLING THROUGH CORRECT ACCOUNTS AND OTHER MAJOR/NATIONAL ACCOUNTS AS REQUIRED
- Tracking (physical) rental fleet (trucks, batteries and chargers) through verified documentation process, GPS Samsara detail and ARK (Asset Record Keeper)
- Maintaining control of all sublet rental equipment
- Performing other specific duties and projects as assigned by the Rental Supervisor
- Selecting forklifts, batteries and/or chargers in the warehouse
- Checking in with local service centers for updates on rental preps
- Auditing returned rental equipment for damages and following process for customer billing for damages
- Sub-Rent / re-rent Management
- Equipment Swap (Renewed, Rental, Power)
- Samsara GPS comprehension and usage
- RTO/LTR/Usage processing and tracking
- Processing call off's
- Audit functions within department for documentation, inventory, work orders, rental orders, and any others assigned by rental lead or manager
This position requires excellent written and verbal communication skills, excellent organizational time management skills, proficiency in Microsoft office suite and similar software, and ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Additionally, this individual must be able to maintain effective working relationships with employees, co-workers, and managers in other departments.
The estimated salary for this position is $20.00-$25.00 per hour, based on experience and qualifications. Raymond West offers a comprehensive benefits package, including medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay, and a great team to work with.
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