Warehouse Operations Coordinator

1 week ago


Ontario, California, United States One World Direct Full time

Job Title: Warehouse Operations Coordinator

About Us: One World Direct is a leading e-commerce fulfillment company dedicated to delivering exceptional service to our clients.

Salary: $60,000 - $70,000 per year

Job Description:

We are seeking a highly skilled Warehouse Operations Coordinator to join our team. As a WOC, you will be responsible for ensuring the smooth operation of our warehouse and logistics processes.

Key Responsibilities:

  • Research and resolve client issues or concerns relating to fulfillment and order processing
  • Generate reports for clients
  • Track and manage work orders
  • Proactively monitor the clients account
  • Demonstrate expert knowledge of OWD operations, policies, procedures, and additional services
  • Collaborate with other departments to accomplish goals
  • Inform OWD leadership about important client opportunities, events, and concerns

Qualifications:

  • Client relations experience (2+ years)
  • Wide-ranging knowledge of B2C E-Commerce fulfillment trends and technologies
  • Excellent interpersonal skills
  • Effective communication (verbal and written) and problem-solving skills
  • Professional user-level knowledge of Windows or MacOS software
  • Expert use of MS Office Suite (Word, Excel, etc.)
  • Ability to create and analyze graphs and reports

Our Benefits:

  • 401k with company match
  • Medical options
  • Dental and Vision Insurance
  • Free teladoc by HealthiestYou
  • Generous PTO accrual policy
  • Aflac supplemental insurances
  • Life Insurance (provided free-of-charge for all full-time associates)

Why Join Our Team: We are a dynamic team of professionals dedicated to delivering high-quality service to our clients. If you are looking for a challenging and rewarding role that allows you to grow and advance in your career, this may be the perfect opportunity for you.



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