Warehouse Operations Coordinator
1 week ago
Job Title: Warehouse Operations Coordinator
About Us: One World Direct is a leading e-commerce fulfillment company dedicated to delivering exceptional service to our clients.
Salary: $60,000 - $70,000 per year
Job Description:
We are seeking a highly skilled Warehouse Operations Coordinator to join our team. As a WOC, you will be responsible for ensuring the smooth operation of our warehouse and logistics processes.
Key Responsibilities:
- Research and resolve client issues or concerns relating to fulfillment and order processing
- Generate reports for clients
- Track and manage work orders
- Proactively monitor the clients account
- Demonstrate expert knowledge of OWD operations, policies, procedures, and additional services
- Collaborate with other departments to accomplish goals
- Inform OWD leadership about important client opportunities, events, and concerns
Qualifications:
- Client relations experience (2+ years)
- Wide-ranging knowledge of B2C E-Commerce fulfillment trends and technologies
- Excellent interpersonal skills
- Effective communication (verbal and written) and problem-solving skills
- Professional user-level knowledge of Windows or MacOS software
- Expert use of MS Office Suite (Word, Excel, etc.)
- Ability to create and analyze graphs and reports
Our Benefits:
- 401k with company match
- Medical options
- Dental and Vision Insurance
- Free teladoc by HealthiestYou
- Generous PTO accrual policy
- Aflac supplemental insurances
- Life Insurance (provided free-of-charge for all full-time associates)
Why Join Our Team: We are a dynamic team of professionals dedicated to delivering high-quality service to our clients. If you are looking for a challenging and rewarding role that allows you to grow and advance in your career, this may be the perfect opportunity for you.
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