Food and Beverage Team Member

10 hours ago


Orlando, Florida, United States Lake Nona Wave Hotel Full time
Overview:

As a valued member of the Food & Beverage team at Lake Nona Wave Hotel, you will play a crucial role in ensuring the cleanliness and organization of all areas, while providing exceptional service to our guests.

You will be responsible for maintaining the appearance of the pool and surrounding areas, providing general hotel information, and assisting with guest dining requests and the delivery of daily resort amenities.

Our ideal candidate is a people person who is flexible with their schedule, loves to serve others, and can multitask with accuracy.

We are looking for someone who is passionate about creating experiences for our guests and can communicate fluently in English both verbally and through legible writing.

Responsibilities:
  • Greet all guests promptly and in a friendly manner
  • Maintain a commitment to customer service and guest satisfaction
  • Guarantee the cleanliness and safety of the IRD equipment
  • Provide general hotel information for guests
  • Assist with guest dining requests and the delivery of daily resort amenities
  • Attend to the pool-related needs, including retrieving fresh towels, relocating chairs and/or umbrellas
  • Arrange and clean pool furniture and umbrellas in a neat and visually appealing order
  • Monitor the use of equipment and facilities and report hazards immediately


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