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Content Strategist, Technical Writing

2 months ago


Santa Clara California, United States ServiceNow Full time
Job Overview

As a key member of our Information Development team, you will play a critical role in shaping the content strategy for our product. Your expertise will help us deliver high-quality documentation that meets the needs of our customers.

Key Responsibilities
  • Collaborate with the leadership team to develop a content distribution plan that aligns with our business objectives.
  • Work closely with other content-producing teams to ensure knowledge sharing and minimize duplication of efforts.
  • Regularly check-in with development team managers to gather feedback and course-correct as needed.
  • Lead and develop a high-performing team of information developers who are passionate about creating exceptional content.
  • Support the development of product documentation for current and future releases of our product.
  • Review and provide feedback on content to ensure it meets our quality standards.
What We Offer

As a member of our team, you will have the opportunity to work on challenging projects, collaborate with a talented group of professionals, and contribute to the success of our product. If you are a motivated and experienced information developer looking for a new challenge, we encourage you to apply.