Telecom Support Specialist

3 weeks ago


Montclair, New Jersey, United States Ardent Health Full time
Overview

We are seeking a skilled Telecom Operator to join our team at Hackensack Meridian Mountainside Medical Center in Montclair, NJ. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring seamless communication with our patients and staff.

Responsibilities
  • Answer phone calls in a courteous and professional manner, directing individuals to the correct department or individual.
  • Provide accurate and timely information to callers regarding hospital policies, procedures, and services.
  • Utilize computerized data entry systems to record and track calls, messages, and other communications.
Qualifications
  • High school diploma or equivalent required.
  • 1+ year of experience working with phone systems and customer service software.
  • Excellent oral communication and problem-solving skills.
  • Computerized data entry experience a plus.

We offer a competitive salary, opportunities for growth and development, and a supportive team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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