Guest Services Ambassador
3 weeks ago
We are seeking a highly motivated and enthusiastic Guest Services Representative to join our team at State Farm Stadium. As a Guest Services Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for all who visit our venue.
Key Responsibilities
• Provide primary level of guest assistance throughout the venue, including main entrances and Club and Loft levels.
• Assist with ADA Wheelchair escorts throughout events.
• Greet each guest with a warm smile and ask how you may help them.
• Provide knowledge of the stadium layout, seating sections, and emergency activity procedures.
• Distribute venue information, hand out fan guides, and provide other essential services to our guests.
Requirements
• Enthusiastic and friendly with a professional demeanor.
• Ability to serve/approach all individuals in a friendly and helpful manner.
• Must be comfortable working in large crowds and remain calm and composed when dealing with emotional guests.
• Ability to learn quickly, multi-task in a dynamic environment, and maintain a resilient and positive attitude within a busy environment.
• Previous Guest Service experience preferred.
What We Offer
• Competitive hourly rate.
• Opportunities for professional growth and development.
• A fun and dynamic work environment.
How to Apply
Interested candidates should submit their application through our website. We are an equal opportunity employer and encourage women, minorities, individuals with disabilities, and protected veterans to apply.
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