Residential Case Manager Lead

4 days ago


Akron, Ohio, United States ACCESS, Inc Full time
Estimated Salary: $45,000 - $55,000 per year

This Temporary Housing Case Manager role is responsible for maintaining a caseload of residents, developing Individual Service Plans, and providing ongoing support and expertise. The successful candidate will have a strong understanding of the challenges facing those experiencing homelessness and be able to gather, collate, and classify information about data, people, or things.

Key Responsibilities:

  • Meet with assigned adult residents within 48 hours of arrival at the Emergency Shelter.
  • Develop Individual Service Plans for each resident within 48 hours and assist residents to achieve goals outlined in their plan.
  • Maintain resident files, case notes, agency forms, and other documents within assigned deadlines.
  • Gather personal items from shelter closets, including clothing, shoes, coats, and other personal items to meet the needs of the resident.


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