Cloud Support Engineer
4 weeks ago
We are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and developing new technical skills and competencies.
Key Responsibilities:
- Provide technical support to customers through various contact channels, including telephone, email, and web/live chat.
- Drive initiatives to improve support-related processes and customer experience.
- Work with internal AWS teams to improve services and provide feedback on customer problems.
- Continuously learn and develop new technical skills and competencies.
- Act as an interviewer and coach/mentor for new team members.
About the Team
AWS Support Engineering is a customer-facing global organization that provides technical support to our customers and internal teams. As a member of our team, you will be at the forefront of this transformational technology, operating on a follow-the-sun model.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We Offer
We value diverse experiences and offer a range of benefits, including flexible work hours, mentorship, and career growth opportunities. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Basic Qualifications
- 1+ years of software development or technical support experience.
- Experience troubleshooting and debugging technical systems.
- Bachelor's degree in Engineering/Computer Science/Mathematics or related field.
- Minimum of 1+ years of related professional and/or military experience.
Preferred Qualifications
- One or more security-related certifications (CISSP, CEH, CISA, CISM, SECURITY+, OSCP, or related).
- Knowledge of security and compliance standards (such as Common Vulnerabilities and Exposures (CVE), Center for Internet Security (CIS) Benchmarks).
- Understanding of cloud computing concepts and/or experience with any cloud platforms (AWS, Azure, Google Cloud).
-
Cloud Support Engineer
3 weeks ago
Herndon, Virginia, United States iQuasar Full timeWe are seeking a skilled Cloud Support Engineer to join our team at iQuasar. The ideal candidate will have experience with Kubernetes and cloud-native services, as well as a strong understanding of containerization deployment tools and infrastructure as code.The successful candidate will be responsible for providing cloud support to our team, focusing on the...
-
Cloud Support Engineer
3 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex technical issues, and developing new technical skills and competencies.Key ResponsibilitiesProvide technical support to customers...
-
Cloud Engineer
4 weeks ago
Herndon, Virginia, United States Fusion Innovation Full timeFusion Innovation is a leading provider of innovative solutions for the nation's most sensitive programs. We are seeking a highly skilled Cloud Engineer to join our technical team in supporting the advancement of AI/ML and Data Science technologies.The successful candidate will be a key contributor to the team, focusing on the design, deployment, and...
-
Cloud Support Engineer
4 weeks ago
Herndon, Virginia, United States Amazon Full timeJob DescriptionAs a Cloud Support Engineer at Amazon, you will be part of a global team that provides technical support to our customers and internal teams. You will be at the forefront of this transformational technology, operating on a follow-the-sun model. Your day will include solving customer cases through various contact channels, applying advanced...
-
Cloud Support Engineer
4 weeks ago
Herndon, Virginia, United States Amazon Full timeJob SummaryAs a Cloud Support Engineer at Amazon, you will be part of a global team that provides technical support to our customers and internal teams. You will be responsible for solving complex customer issues, driving process improvements, and working closely with internal teams to deliver exceptional support experiences.Key ResponsibilitiesSolve...
-
Cloud Engineer
4 weeks ago
Herndon, Virginia, United States iQuasar Full timeWe are seeking a highly skilled Cloud Engineer to join our team at iQuasar. The ideal candidate will have experience with Kubernetes and containerization deployment tools, as well as AWS cloud EKS services and cloud-native services.The successful candidate will be responsible for providing cloud support to our team, focusing on the development and deployment...
-
Cloud Security Engineer
4 weeks ago
Herndon, Virginia, United States Novul Solutions Full timeJob Title: Cloud Security EngineerNovul Solutions is seeking a highly skilled Cloud Security Engineer to support government projects in Herndon, VA.This position requires a mix of technical expertise and policy knowledge, with a focus on implementing standards like ICD 503, NIST Risk Management Framework, and cloud technologies.The ideal candidate will...
-
Cloud Software Engineer
4 weeks ago
Herndon, Virginia, United States iQuasar Full timeJob Title: Cloud Software EngineerJob Summary:We are seeking a skilled Cloud Software Engineer to join our team at iQuasar. As a Cloud Software Engineer, you will be responsible for designing, developing, and deploying cloud-based systems to meet the needs of our clients.Key Responsibilities:* Design and develop cloud-based systems using AWS cloud services...
-
Cloud Engineer
3 weeks ago
Herndon, Virginia, United States Peraton Full timeJob SummaryPeraton is seeking a highly skilled Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for designing, implementing, and managing cloud-based systems and infrastructure. This is a remote position that requires a strong understanding of cloud computing, networking, and security.Responsibilities Analyze existing...
-
Cloud Security Engineer
4 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Systems Engineer to join our team at Amazon Web Services (AWS). As a Cloud Systems Engineer, you will be responsible for designing, building, and maintaining secure cloud infrastructure for our customers.Key Responsibilities:Design and implement secure cloud infrastructure solutions for our...
-
Cloud Engineering Lead
3 weeks ago
Herndon, Virginia, United States ABBTECH Professional Resources Full timeWe are seeking a highly skilled Cloud Engineering Lead to join our team at ABBTECH Professional Resources. This role will be responsible for designing, developing, and implementing a Cloud-based Master Data Management (MDM) architecture that software development teams can leverage to integrate with their services.This role will work directly with teams to...
-
Senior Cloud Engineer
4 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly motivated Senior Cloud Engineer to join our team at Amazon. As a Senior Cloud Engineer, you will be responsible for designing, building, and operating large-scale cloud infrastructure to support our business-critical applications.Key Responsibilities:Design and implement scalable and secure cloud infrastructure to meet...
-
Cloud Infrastructure Engineer
3 weeks ago
Herndon, Virginia, United States Navitas Full timeJob DescriptionAt Navitas, we're seeking a talented Junior Cloud Engineer to join our team of problem solvers. As a Junior Cloud Engineer, you will play a key role in ensuring the continuous improvement and support of application and supporting infrastructure for customer-facing products on public cloud platforms.ResponsibilitiesApply engineering principles...
-
Cloud Infrastructure Engineer
4 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe are seeking a highly skilled Cloud Engineer to join our team at Amazon. As a Cloud Engineer, you will be responsible for designing, building, and operating large-scale cloud computing systems.Your primary focus will be on ensuring the reliability, scalability, and performance of our cloud infrastructure. You will work closely with our...
-
Cloud Security Engineer
3 weeks ago
Herndon, Virginia, United States August Schell Full timeJob DescriptionAugust Schell is seeking a skilled Cloud Security Engineer to contribute to a complex and high-profile government program. The ideal candidate will have expertise in cloud computing services, security controls, and data analytics infrastructure.Key Responsibilities:Implement and maintain security controls for cloud computing services such as...
-
Cloud Migration Engineer
1 month ago
Herndon, Virginia, United States ISI Enterprises Full timeJob Title: Cloud Migration EngineerISI Enterprises is seeking a highly skilled Cloud Migration Engineer to join our team. As a key member of our PMO team, you will be responsible for designing, implementing, and migrating client cloud environments to Microsoft GCC and GCC High, ensuring compliance with federal security standards and optimizing for...
-
Cloud Infrastructure Engineer
4 weeks ago
Herndon, Virginia, United States Dexian Full timeJob Title: Cloud Infrastructure EngineerAt Dexian, we are seeking a highly skilled Cloud Infrastructure Engineer to join our team. As a key member of our IT department, you will be responsible for designing and implementing cloud-based infrastructure solutions that meet the needs of our clients.Key Responsibilities:Design and implement cloud-based...
-
Cloud Operations Engineer
4 weeks ago
Herndon, Virginia, United States Amazon Full timeAbout the RoleWe're seeking a highly motivated Cloud Operations Engineer to join our team at Amazon. As a key member of our Cloud Operations team, you will be responsible for designing, implementing, and operating large-scale cloud infrastructure systems.Key Responsibilities:Design and implement scalable and reliable cloud infrastructure systemsCollaborate...
-
Cloud Systems Engineer
3 weeks ago
Herndon, Virginia, United States Arcfield Full timeJob DescriptionOverviewArcfield is a leading provider of digital transformation, space mission engineering, and cybersecurity solutions. As a Cloud Systems Engineer, you will play a critical role in supporting the Sponsor's cloud solution organization by providing consulting and hands-on expertise to develop, implement, and manage the automated testing...
-
Cloud DevOps Engineer
4 weeks ago
Herndon, Virginia, United States Two Six Technologies Full timeAt Two Six Technologies, we're pushing the boundaries of innovation to solve the world's most complex challenges. As a DevOps Engineer, you'll be part of a dynamic team that builds, deploys, and implements cutting-edge products.You'll work closely with our team to provide troubleshooting and operations support, focusing on security, containerization, and...