Product Manager

5 days ago

Washington, Washington, D.C., United States CallMiner Full time
Product Manager - AI and Machine Learning

CallMiner is seeking a Product Manager with expertise in AI and machine learning to lead the development of our customer interaction analytics solutions. As a Product Manager, you will be responsible for defining and delivering product roadmaps, working closely with cross-functional teams to prioritize features and ensure timely delivery.

Key Responsibilities:

  • Conduct market research and analysis to identify customer needs and preferences
  • Develop and maintain product roadmaps, prioritizing features and requirements
  • Collaborate with engineering, design, and data science teams to deliver high-quality products
  • Manage product launches, ensuring successful market entry and customer adoption
  • Monitor and analyze product performance, making data-driven decisions to drive growth and improvement

Requirements:

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field
  • 5-8 years of experience in product management, with a strong focus on AI and machine learning
  • Experience with agile methodologies and cross-functional collaboration
  • Strong analytical and problem-solving skills, with a focus on practical solutions

Preferred Qualifications:

  • Experience with AI/ML Ops and operationalizing AI/ML models in production environments
  • Certifications in AI or product management, such as Certified Scrum Product Owner (CSPO) or AI/ML certifications
  • Familiarity with ethical AI practices and considerations

About CallMiner:

CallMiner is the global leader in conversation intelligence, delivering AI-powered solutions to analyze omnichannel customer interactions at scale. We help our customers connect the dots between insights and action, driving business improvement, growth, and transformational change.

Benefits:

  • Quality medical, dental, and vision benefits
  • Life and disability insurance
  • Reimbursement programs for fitness and tuition
  • 401k matching
  • Generous PTO, including an annual volunteer day
  • Paid maternity and parental leave
  • Commuter benefits

We are an Equal Opportunity Employer:

CallMiner is committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. We believe in building a team of brilliant, inspired people who can accomplish amazing things together.

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