Current jobs related to Senior Collections Management Specialist - Idaho Falls, Idaho - Frontier Credit Union
-
Collections Specialist
6 days ago
Idaho Falls, Idaho, United States Mountain View Hospital Full timeJob Summary:We are seeking a skilled Collections/Insurance Clerk to join our team at Mountain View Hospital. As a key member of our revenue cycle team, you will be responsible for collecting accounts receivable, establishing payment arrangements with patients, and maintaining patient accounts from billing to payment receipt.Key Responsibilities:Collect...
-
Waste Management Specialist
2 weeks ago
Idaho Falls, Idaho, United States Waste Connections Full timeAs a Waste Management Specialist at Waste Connections, you will be responsible for safely operating a garbage truck on designated routes to collect solid waste. Your duties will include reading route sheets and servicing each customer identified on the sheet or assigned by the dispatcher. Additionally, you will perform routine post and pre-route inspections...
-
Sales Manager
1 month ago
Idaho Falls, Idaho, United States Brookdale Senior Living Full timeAbout the Sales Manager PositionAs a Sales Manager at Brookdale Senior Living, you will be a key member of our team, responsible for guiding families and older adults through the sales journey from interest to move-in. You will work closely with local professionals and volunteers to generate professional referral leads and partner with leadership to develop...
-
Senior Project Manager
1 month ago
Idaho Falls, Idaho, United States baker construction Full timeSenior Project EngineerJoin Baker Construction, a leading specialty concrete contractor, as a Senior Project Engineer and be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth.About the RoleThe Senior Project Engineer supports field activities and works closely with the Project...
-
Idaho Falls, Idaho, United States MAXIMUS Full timeJob SummaryWe are seeking a highly skilled Senior Organizational Change Management Analyst to lead our efforts in ensuring the successful implementation of our Child Support Program. The ideal candidate will have a strong background in organizational change management, experience working with project managers, and excellent communication skills.Key...
-
Senior Quality Manager
1 week ago
Idaho Falls, Idaho, United States Idaho National Laboratory Full timeIdaho National Laboratory is seeking a Senior Quality Manager to join our Environment, Safety, Health and Quality department. This role will work onsite with a 9x80 schedule located out of our Idaho Falls facility with every other Friday off.The Senior Quality Manager will report to the Quality Director as the Deputy and be responsible for managing,...
-
Senior Nuclear Quality Assurance Specialist
3 days ago
Idaho Falls, Idaho, United States Naval Nuclear Laboratory Full timeAbout UsThe Naval Nuclear Laboratory is a national asset that has been developing advanced nuclear propulsion technology for nearly 70 years. Our organization is dedicated to ensuring the safe and reliable operation of our nation's submarine and aircraft carrier Fleets.Job DescriptionWe are seeking a highly skilled Senior Nuclear Quality Assurance Specialist...
-
Idaho Falls, Idaho, United States Idaho National Laboratory Full timeJob Title: Senior Electric Vehicle Charging Infrastructure EngineerIdaho National Laboratory is seeking a highly skilled Senior Electric Vehicle Charging Infrastructure Engineer to join our Energy Storage and Electric Transportation Department. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. Remote or...
-
Senior Quality Manager
2 weeks ago
Idaho Falls, Idaho, United States Battelle Energy Alliance Full timeJob SummaryWe are seeking a Senior Quality Manager to join our team at Idaho National Laboratory. As a key member of our Environment, Safety, Health and Quality department, you will be responsible for managing and implementing quality systems, ensuring compliance with regulatory requirements, and providing guidance to subordinate supervisors and...
-
Medical Laboratory Specialist
6 days ago
Idaho Falls, Idaho, United States MLee Healthcare Staffing and Recruiting, Inc Full timeKey Responsibilities:We are seeking a skilled Medical Laboratory Specialist to join our team at MLee Healthcare Staffing and Recruiting, Inc. As a Medical Laboratory Specialist, you will be responsible for conducting thorough chemical testing of blood, urine, spinal fluid, and other samples to identify both normal and abnormal results.Key...
-
Senior Customer Relationship Manager
1 month ago
Idaho Falls, Idaho, United States Easy Recruiter Full timeAbout the RoleWe are seeking a Senior Customer Relationship Manager to join our team at Easy Recruiter. As a key member of our Firstup CRM Team, you will be responsible for managing business relationships with all banking customers using Firstup's core solutions and Core Director.Key ResponsibilitiesAs the single point of contact for each assigned customer,...
-
Case Manager
2 weeks ago
Idaho Falls, Idaho, United States Mountain View Hospital Full timeJob SummaryMountain View Hospital is seeking a highly skilled Case Manager to join our team. This role is responsible for providing support to the entire Occupational Health continuum, requiring a strong commitment to core values and behaviors.Key ResponsibilitiesCoordinates and assists with new client setupFunctions as a Case Manager for Occupational...
-
Senior Nuclear Operations Manager
2 weeks ago
Idaho Falls, Idaho, United States BWX Technologies, Inc. Full timeNuclear Solutions for a Global MarketBWXT is a U.S.-based company that provides safe and effective nuclear solutions for global markets. As a Senior Nuclear Operations Manager, you will lead our team in delivering innovative manufacturing and engineering solutions that meet the needs of our customers.Key Responsibilities:Develop and implement nuclear...
-
Electrical Systems Specialist
5 days ago
Idaho Falls, Idaho, United States Idaho National Laboratory Full timeJob OverviewIdaho National Laboratory is seeking an experienced Electrical Systems Specialist to join our team in the Controls department. Located in our REC facility, this position offers a 9x80 schedule with every other Friday off. As an Electrical Systems Specialist, you will report to the senior manager over the Controls department and work closely with...
-
Sales Director
2 weeks ago
Idaho Falls, Idaho, United States Brookdale Senior Living Full timeSales Manager Opportunity at Brookdale Senior LivingBrookdale Senior Living is seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for guiding families and older adults through the sales journey, working closely with local professionals and volunteers to generate referral leads, and...
-
Environmental Regulatory Compliance Specialist
2 weeks ago
Idaho Falls, Idaho, United States INL Full timeIdaho National Laboratory is seeking an Environmental Regulatory Compliance Specialist to join our EMS NEPA & Reporting Services Department. This is a project hire position for up to 2 years.Our team works onsite with a 9x80 schedule located out of our WCB in our Idaho Falls facility with every other Friday off.You will support facilities, operations, and...
-
Senior Customer Relationship Manager
6 days ago
Idaho Falls, Idaho, United States Easy Recruiter Full timeAbout the RoleWe are seeking a Senior Customer Relationship Manager to join our team at Easy Recruiter. In this position, you will be responsible for managing business relationships with all banking customers using our core solutions and Core Director. You will serve as a single point of contact to resolve complex issues and work on a variety of diverse...
-
Senior Policy Communications Specialist
2 weeks ago
Idaho Falls, Idaho, United States Idaho National Laboratory Full timeJob SummaryWe are seeking a highly skilled Senior Policy Communications Strategist to join our team at Idaho National Laboratory. As a key member of our External Engagement and Communications group, you will play a critical role in helping us share our work in transformative new energy technologies with the world.About the RoleDevelop and oversee the...
-
Senior Field Services Quality Manager
1 week ago
Idaho Falls, Idaho, United States Idaho National Laboratory Full timeJob SummaryIdaho National Laboratory is seeking a Senior Field Services Quality Manager to join our Environment, Safety, Health and Quality department. As a key member of our team, you will be responsible for managing, implementing, and coordinating cross-organizational communication to develop and establish operational policies within your area of...
-
Medical Laboratory Specialist
6 days ago
Idaho Falls, Idaho, United States PlanetHealthcare Full timeJob Title: Medical Laboratory SpecialistJob Summary: Planet Healthcare is seeking a Medical Laboratory Specialist for a travel job in Idaho. The ideal candidate will have experience in medical laboratory testing and be able to work independently.Responsibilities:Perform medical laboratory tests and proceduresCollect and analyze blood and tissue...
Senior Collections Management Specialist
2 months ago
As a key player in safeguarding the assets of Frontier Credit Union, the Senior Collections Management Specialist is responsible for overseeing daily collection operations. This role involves managing collection efforts related to overdue loans and negative share accounts, ensuring that appropriate actions are taken for repossessions, charge-offs, and recoveries. The specialist will address complex collection challenges and handle escalated member inquiries, including those involving legal matters and bankruptcies.
Key Responsibilities:
- Monitor and reconcile general ledger accounts while collaborating closely with the accounting department.
- Provide leadership and mentorship to team members, fostering a culture of continuous improvement.
- Ensure compliance with internal policies and external regulations by overseeing departmental activities.
- Assist the Director in managing daily operations and guiding the Loss Mitigation team.
- Collaborate with the Legal and Compliance teams on bankruptcy, foreclosure, and small claims matters, ensuring timely and accurate actions.
- Address complex collection scenarios, including loan modifications and escalated member communications.
- Conduct thorough reviews of delinquent accounts, identify underlying issues, and engage with members to resolve delinquencies.
- Educate members on potential legal implications and the long-term impact of unresolved obligations.
- Document all collection activities meticulously, including conversations and financial arrangements.
- Analyze the financial situations of delinquent borrowers and initiate repossession of collateral when necessary.
- Utilize effective communication and persuasion skills to maintain a positive image of the credit union while prioritizing member interests.
- Respond to inquiries from staff and members, addressing questions and concerns related to collections.
- Maintain accurate records of late and potentially late accounts, providing regular updates to management.
- Support legal collection efforts as required by the Legal and Compliance Department.
- Conduct skip tracing to locate members and enhance collection efforts by contacting co-makers.
- Coordinate legal repossession of collateral, ensuring proper insurance coverage and involving management as needed.
- Oversee garnishment actions and recommend charge-off decisions.
- Ensure all collection activities adhere to credit union policies and legal requirements.
- Investigate loan accounts flagged for late payments to identify and rectify any credit union errors.
- Prepare comprehensive reports detailing the status of delinquent accounts and collection activities.
- Maintain accurate records for accounts charged to reserves and assist staff in applying effective collection techniques.
- Collaborate with loan staff to coordinate collection efforts and keep all personnel informed.
- Keep management updated on progress towards objectives and any significant challenges encountered.
- Promote credit union services to members when appropriate.
- Ensure a secure and organized work environment.
- Perform additional duties as assigned.
- Deliver exceptional service to both internal and external members.
- Adhere to all credit union policies, state and federal regulations, and requirements of the Bank Secrecy Act (BSA).
- Complete other responsibilities as required by the position.
Qualifications:
- At least 8 years of progressive experience in collections, preferably within a credit union environment.
- A high school diploma or equivalent is required; an Associate degree in finance, business, or a related field is preferred.
- In-depth knowledge of collections procedures and relevant laws and regulations.
- Proficient writing skills for accurate documentation of discussions and agreements.
- Understanding of credit union loan products and operational procedures.
- Proficient in MS Office and familiar with reporting software.
- Ability to learn additional software programs as needed.
- Demonstrated professionalism and persistence in executing job responsibilities.
- Excellent communication skills, with the ability to interact courteously and diplomatically.
- Ability to work independently and collaboratively within a team.
- Capability to follow written and verbal instructions accurately.
- Composure in high-pressure situations, managing diverse personalities effectively.
- Attention to detail and the ability to manage multiple tasks and priorities.
- Commitment to confidentiality in all matters.
- Reliable attendance and availability to work as required by business needs.
- Bilingual (English/Spanish) is preferred.
Physical Requirements:
This position primarily involves sedentary work with limited physical exertion. The ability to operate standard office equipment, including computers and telephones, is essential. Some locations may require the ability to navigate stairs in emergency situations.
