Housing Retention Specialist

6 days ago


Riverside, California, United States Illumination Foundation Full time
About the Role

We are seeking a highly motivated and compassionate Housing Retention Specialist to join our team at Illumination Foundation. As a key member of our staff, you will play a critical role in helping individuals and families achieve housing stability and independence.

Job Summary

The Housing Retention Specialist will provide retention-focused case management services to newly and unstably housed clients. This includes developing individualized sustainability plans, providing support and education on life-skills, and linking clients to additional outside services to reinforce their efforts to bring stability and longevity to their living situation.

Responsibilities
  • Carry a maximum caseload of 20-25 clients
  • Meet with clients in-person each month, with at least 3 modes of communication used if the client is unable to contact
  • Develop individualized sustainability plans with measurable goals and objectives
  • Network and collaborate with internal and external personnel to promote retention outcomes
  • Advocate for and connect clients to resources that support stabilization and housing retention
  • Attend Interdisciplinary Care Team meetings and provide updates to health care networks
  • Coordinate and maintain required charting and documentation
  • Maintain client records according to HIPAA and confidentiality standards
Requirements
  • High School Diploma or equivalent
  • Proficiency in Google Suite
  • Case management/housing navigation experience dealing with homeless populations
  • Customer and client relation skills
  • Valid CA Driver's License and eligibility for company vehicle insurance
Preferred Qualifications
  • Bilingual in English and Spanish
  • Bachelor's Degree
Benefits
  • Medical Insurance funded up to 91% by Illumination Foundation
  • Dental and Vision Insurance
  • Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
  • Employee Assistance Program
  • Professional Development Reimbursement
  • 401K with Company Matching
  • 10 days vacation PTO/year
  • 6 days sick PTO/year
  • 10 days holiday PTO/year
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans


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