Housing Retention Specialist
6 days ago
We are seeking a highly motivated and compassionate Housing Retention Specialist to join our team at Illumination Foundation. As a key member of our staff, you will play a critical role in helping individuals and families achieve housing stability and independence.
Job SummaryThe Housing Retention Specialist will provide retention-focused case management services to newly and unstably housed clients. This includes developing individualized sustainability plans, providing support and education on life-skills, and linking clients to additional outside services to reinforce their efforts to bring stability and longevity to their living situation.
Responsibilities- Carry a maximum caseload of 20-25 clients
- Meet with clients in-person each month, with at least 3 modes of communication used if the client is unable to contact
- Develop individualized sustainability plans with measurable goals and objectives
- Network and collaborate with internal and external personnel to promote retention outcomes
- Advocate for and connect clients to resources that support stabilization and housing retention
- Attend Interdisciplinary Care Team meetings and provide updates to health care networks
- Coordinate and maintain required charting and documentation
- Maintain client records according to HIPAA and confidentiality standards
- High School Diploma or equivalent
- Proficiency in Google Suite
- Case management/housing navigation experience dealing with homeless populations
- Customer and client relation skills
- Valid CA Driver's License and eligibility for company vehicle insurance
- Bilingual in English and Spanish
- Bachelor's Degree
- Medical Insurance funded up to 91% by Illumination Foundation
- Dental and Vision Insurance
- Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
- Employee Assistance Program
- Professional Development Reimbursement
- 401K with Company Matching
- 10 days vacation PTO/year
- 6 days sick PTO/year
- 10 days holiday PTO/year
- Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans
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