Voice Network Engineer II
6 days ago
We are seeking a highly skilled Voice Network Engineer II to join our Network Services Team at Nsight. As a key member of our team, you will play a critical role in supporting our voice-centric platforms deployed for both wireless and wireline operations.
Key Responsibilities- Support voice centric platforms deployed by our company for both wireless and wireline operations.
- Perform Root Cause Analysis (RCA) for major outages.
- Provide support for Operations, Administration, Maintenance, and Provisioning (OAM&P) as well as new technology and product research implementation and design.
- Install, administer, configure, and maintain network management systems, including operating systems and related software.
- Provide on-call support to resolve troubles outside of normal business hours.
- Work with the monitoring team in managing applications, device availability, network conditions/status, system reliability & performance, and maintenance programs.
- Manage network hardware, supporting systems, and network additions/ upgrades.
- Create and implement Maintenance of Procedure (MOP) and review.
- Document and report Root Cause Analysis (RCA) for critical network outages.
- Effective verbal and written communication skills with Sr. Management, as well as fellow engineers and vendors.
- Analytical and logical problem-solving skills.
- Expert knowledge of voice core platforms, call flows, and protocol stacks, including SBC, STP, IMS, MGW, MGCF, and voice application servers.
- Advanced understanding of voice delivery over both TDM and IP-based networks, including SS7, ISUP, SIGTRAN, SIP/SDP, RTP, IP Routing/Switching, and QoS.
- Telephony Circuit architecture knowledge, including OC192 – OC3, DS3, DS1, etc.
- Understanding of Cellular Voice and SMS services, as well as additional signaling protocols used in Wireless (cellular) Voice delivery, including Diameter, DNS/ENUM, Audio/Video codecs used in wireless voice applications.
- Experience designing, implementing, troubleshooting, and operating voice core network elements and protocol stacks.
- Ability to produce accurate and comprehensive network documentation.
- Ability to lead troubleshooting and design efforts for wireless and wireline voice issues.
- Understanding of IP Networking Technologies and Virtualization Technologies.
- 5 to 7 years of experience in the design and operation of telecommunications or enterprise voice networks.
- BS in Computer Science, Engineering, or related field, or equivalent work experience.
- Experience with PaloAlto firewalls and Cisco IOS-XR based routers.
- Kubernetes Experience.
- Linux OS experience.
- SSCA SIP School Certification.
Nsight is a telecommunications company that provides complete services, including wireless and fiber-based services to residential and business customers, as well as tower erection and maintenance services in Wisconsin and Michigan's Upper Peninsula. We are committed to customer service, local philanthropic efforts, and green initiatives, making us an employer of choice in the state of Wisconsin.
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