Customer Service Representative

4 weeks ago


Pensacola, Florida, United States Tyler Kercher - State Farm Agent Full time
Customer Service Representative

As a Customer Service Representative for Tyler Kercher - State Farm Agent, you will be responsible for building and maintaining strong relationships with customers. You will use a customer-focused approach to educate customers about insurance options and develop leads to schedule appointments. You will also be responsible for identifying customer needs and marketing appropriate products and services. This role is ideal for someone who is outgoing, customer-focused, and enjoys working with the public.

Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Requirements:
Interest in marketing products and services based on customer needs.
Excellent communication skills - written, verbal and listening.
People-oriented.
Detail oriented.
Proactive in problem solving.
Able to learn computer functions.
Ability to work in a team environment.

Compensation:
$40,000.00 - $90,000.00 per year.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Pensacola, FL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.

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