Dog Wellness Specialist

2 days ago


Parker, Colorado, United States Scenthound Centennial - West, CO Full time
Job Overview

We are seeking a highly motivated and customer-focused Dog Wellness Advocate to join our team at Scenthound Centennial - West, CO. As a key member of our team, you will be responsible for providing exceptional service to our clients, driving membership sales, and promoting our health and wellness services.

Key Responsibilities
  • Drive membership sales through health and wellness education and sales
  • Develop membership leads and follow up with potential members
  • Answer phone calls, schedule customer appointments, and manage customer profiles and records
  • Manage cash drawer and handle daily cash transactions
  • Manage customer expectations, resolve customer concerns, and retain memberships
  • Adhere to Scenthound sanitary and cleaning practices and maintain a clean and presentable reception area
Requirements
  • Confidence in selling services and products
  • Ability to connect with customers and provide outstanding customer service
  • Ability to learn our products and services to educate customers
  • Effective communication with team members and customers
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail and time-management skills


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