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Customer Service Representative

2 months ago

Marshall, Missouri, United States Security Finance Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, answering their financial needs, and helping them achieve their goals.

Key Responsibilities

  • Provide outstanding customer service to clients, responding to their inquiries and resolving their issues in a timely and professional manner.
  • Market for new and continued customer business, identifying opportunities to grow our client base and increase revenue.
  • Prepare and process loans and income tax returns, ensuring accuracy and compliance with regulatory requirements.

What We Offer

  • Comprehensive training program, including hands-on and online training, to ensure your success in the role.
  • Competitive compensation package, including a monthly bonus potential based on team performance.
  • Excellent benefits bundle, including medical insurance, dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
  • Opportunities for career growth and advancement, with a focus on fostering your talents and providing a pathway for your individual career story.

About Us

Security Finance is a leader in the financial services industry, providing easy and safe installment loans and income tax preparation to the communities where we operate. We are committed to being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.

Location

This position will also support offices in the following surrounding cities: Marshall, Sedalia, Macon, Columbia, and Kirksville.