Guest Services Representative
2 weeks ago
We are seeking a motivated and customer-oriented Guest Services Representative to enhance our front desk operations. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and a seamless check-in experience.
Your responsibilities will include managing guest accounts, addressing inquiries, and resolving any issues that may arise to guarantee a memorable stay for every visitor.
Key Responsibilities
Account Management:
Maintain accurate and current information for all hotel guest accounts.
- Address customer concerns and complaints effectively.
- Coordinate with housekeeping to confirm room readiness for incoming guests.
- Facilitate the registration, check-in, and check-out processes, including issuing room keys and processing payment information.
- Handle room reservations through various channels, including in-person, online, and via phone, while responding to guest inquiries regarding room availability, amenities, rates, special requests, and loyalty programs.
Qualifications
- High school diploma or equivalent required.
- Preferred experience of at least one year in the hospitality sector as a front desk agent or in a similar role.
- Strong organizational, time management, and customer service skills.
- Ability to manage phone communications and navigate challenging situations with ease.
- Familiarity with Microsoft Office and reservation management software is advantageous.
-
Guest Services Representative
1 week ago
New Castle, Delaware, United States Embassy Suites by Hilton Newark Wilmington South Full timeWe are seeking a motivated and customer-oriented individual to fill the role of a front desk representative at our esteemed hotel. As a key member of our guest services team, you will: Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere.Maintain accurate records of guest accounts and manage check-in and check-out procedures...
-
Guest Services Representative
2 weeks ago
New Castle, Delaware, United States Wentworth By the Sea Full timeJob OverviewWe are seeking detail-oriented individuals with outstanding interpersonal abilities for the role of Front Desk Agent. As the first point of contact for guests, Front Desk Agents play a crucial role in creating memorable first impressions, beginning with a warm greeting and maintaining a welcoming atmosphere throughout their stay. This position...
-
Guest Services Representative
1 week ago
New Castle, Delaware, United States Wentworth By the Sea Full timePosition OverviewWe are seeking detail-oriented individuals with outstanding interpersonal abilities for the role of Front Desk Agent. As the first point of contact for guests, Front Desk Agents play a crucial role in creating memorable first impressions, beginning with a warm greeting and maintaining a welcoming atmosphere throughout their stay. This...
-
Guest Services Representative
1 week ago
New Castle, Delaware, United States Wentworth By the Sea Full timeJob OverviewWe are seeking detail-oriented individuals with outstanding interpersonal skills for the role of Front Desk Agent. As the first point of contact for guests, Front Desk Agents play a crucial role in creating memorable first impressions, beginning with a warm greeting and maintaining a welcoming atmosphere throughout their stay. This position...
-
Guest Services Associate
2 weeks ago
New Castle, Delaware, United States Embassy Suites by Hilton Newark Wilmington South Full timeWe are seeking a motivated and customer-oriented Hospitality Front Desk Agent to enhance our guest services team. In this role, you will be responsible for creating a welcoming atmosphere for our guests while ensuring their needs are met efficiently. Your primary duties will include greeting guests, managing their accounts, addressing inquiries, and...
-
Guest Services Valet and Bell Attendant
2 weeks ago
New Castle, Delaware, United States Wentworth By the Sea Full timePosition OverviewThe Valet and Bell Services team at Wentworth by the Sea Resort and Spa plays a crucial role in ensuring that our guests enjoy a remarkable experience from the moment they arrive until their departure.Applicants must possess a clean driving record and the capability to operate both manual and automatic vehicles to be considered for this...
-
Customer Service Representative
2 weeks ago
New Castle, Delaware, United States Cooper Connect Full timePosition OverviewCompany: Cooper ConnectAs a vital part of our new establishment, you will play a key role in delivering exceptional service to our valued guests. At Cooper Connect, we pride ourselves on maintaining the highest standards of customer satisfaction and operational excellence.Employee BenefitsFlexible working hours to accommodate your...
-
Customer Service Representative
2 weeks ago
New Castle, Delaware, United States Cooper Connect Full timePosition OverviewCompany: Cooper ConnectAs a vital part of our team, you will play a key role in ensuring exceptional service and satisfaction for our guests. We are committed to fostering a positive environment where our employees can thrive and grow.Key ResponsibilitiesDeliver outstanding customer service and ensure guest satisfaction.Foster a welcoming...
-
Customer Service Representative
3 days ago
New Castle, Delaware, United States Pconline365 Full timeAbout Pconline365Pconline365 is a leading e-commerce company that prides itself on delivering exceptional customer service to its loyal customers across multiple marketplaces.Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our growing team. As a Customer Service Representative, you will be responsible...
-
Service Operations Representative
2 weeks ago
New Castle, Delaware, United States Pconline365 Full timeCustomer Service RepresentativeCompany: Pconline365Job Overview:We are seeking a dedicated Customer Service Representative to join our team. This role is essential in ensuring customer satisfaction and maintaining the quality of our services.Key Responsibilities:Manage routine customer service interactions.Respond to incoming customer inquiries promptly,...
-
Customer Service Representative
5 days ago
New Castle, Delaware, United States Harbour Textile Service Full timeJob OverviewWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative/Administrative Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service...
-
Customer Service Representative
1 week ago
New Castle, Delaware, United States DICK'S SPORTING GOODS INC Full timeDick's Sporting Goods - Retail Service AssociateAs a Customer Service Representative at Dick's Sporting Goods, your role will encompass:Delivering Exceptional Customer Experiences: Engage with customers to provide enthusiastic and knowledgeable service.Transaction Support: Assist cashiers with complex transactions and ensure smooth operations at the cash...
-
Sales and Service Representative
7 days ago
New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full timeJob DescriptionJob Summary:We are seeking a highly motivated and enthusiastic Automotive Business Development Representative to join our team at Hertrich Family of Automobile Dealerships. As a key member of our sales and service team, you will be responsible for building relationships with customers, identifying sales opportunities, and providing exceptional...
-
Treasury Customer Service Representative
4 days ago
New Castle, Delaware, United States New Castle County Government Full timeJob SummaryWe are seeking a highly skilled and customer-focused Treasury Customer Service Representative to join our team at New Castle County Government. As a key member of our Treasury department, you will be responsible for providing exceptional customer service, processing payments, and responding to inquiries related to tax, sewer, and other billing...
-
Customer Sales Representative
3 days ago
New Castle, Delaware, United States Goodyear Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth in our tire and auto service centers.Key ResponsibilitiesCustomer Service: Provide outstanding customer...
-
HVAC Service Sales Representative
11 minutes ago
New Castle, Delaware, United States ModernControls Inc. Full timeJob SummaryModernControls Inc. is seeking a highly motivated and experienced HVAC Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and selling HVAC solutions to commercial and industrial customers in the South-Eastern Pennsylvania and Southern New Jersey Markets.Key...
-
HVAC Service Sales Representative
4 days ago
New Castle, Delaware, United States ModernControls Inc. Full timeJob SummaryModernControls Inc. is seeking a highly motivated and experienced HVAC Service Sales Representative to join our team. As a key member of our sales team, you will be responsible for identifying and selling HVAC solutions to commercial and industrial customers in the South-Eastern Pennsylvania and Southern New Jersey Markets.Key...
-
Room Service Associate
4 days ago
New Castle, Delaware, United States Wentworth By the Sea Full timeJob SummaryWe are seeking a highly skilled and customer-focused Room Service Operator to join our team at Wentworth By the Sea. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesTake Room Service Orders: Respond...
-
Treasury Customer Service Representative
4 days ago
New Castle, Delaware, United States New Castle County, DE Full timeJob SummaryWe are seeking a highly skilled and experienced Treasury Customer Service Representative to join our team at New Castle County, DE. As a key member of our Treasury Department, you will be responsible for providing exceptional customer service, processing payments, and performing various administrative tasks.Key ResponsibilitiesCustomer Service:...
-
Sales Representative
4 days ago
New Castle, Delaware, United States Green Pest Management Full timeAbout Green Pest ManagementGreen Pest Management is a fast-growing, team-oriented pest control service company based in Northern Delaware and the Philadelphia, PA region. We are seeking motivated, committed, coachable, and passionate individuals for our Door-to-Door Sales Program.Job SummaryThis seasonal role involves selling our pest control services in...