Claims Supervisor Lead

1 week ago

Lorton, Virginia, United States Quality Services Moving Full time

We are seeking a skilled Claims Supervisor to join our team at Quality Services Moving, a premier moving, hauling, and storage provider. With a strong commitment to quality, training, and integrity, we strive to maintain the highest standards for everyone's mutual benefit.

The ideal candidate will have exceptional customer service skills and work quickly and efficiently in a fast-paced environment. As a Claims Supervisor, you will be responsible for processing household goods claims resulting from domestic and international moves.

Responsibilities include:

  • Answering inbound calls and providing customers with information and forms for filing a claim
  • Receiving, researching, processing, and responding to household goods claims in a timely manner
  • Communicating with customers, both verbally and in writing, regarding the status of their claim
  • Creating, updating, filing, and maintaining claims-related records
  • Cordinating with other departments and updating systems concerning claim settlements
  • Analyzing and reporting on claims-related data to improve crew performance, the customer experience, and reduce claims-related expenses
  • Identifying vendors to provide inspections or repairs and scheduling appointments with them and the customers as needed
  • Supervising Claims Representatives to ensure claims are appropriately processed within established guidelines and timeframes

**Requirements:**

  • 2+ years of Property Claims, Household Goods Claims, Transportation Claims, or similar dispute resolution experience
  • 2+ years of demonstrated supervisory experience overseeing claims or customer service-related personnel
  • Thorough investigative skills with a keen attention to detail
  • Excellent verbal and written communication skills
  • A positive, service-oriented attitude with an urgency to complete tasks to facilitate a high level of customer satisfaction
  • Exceptional organizational skills and follow through abilities
  • The ability to work quickly without sacrificing work quality and meet established deadlines
  • Computer literate and financially savvy

**Salary Estimate:** $60,000 - $80,000 per year

We offer a competitive compensation package, benefits (including health/dental insurance, 401(k) with employer matching, and tuition reimbursement), professional development opportunities, and promotional possibilities for motivated individuals.

**About Us:**

At Quality Services Moving, we pride ourselves on being a veteran-owned organization dedicated to maintaining the highest standards of quality, training, and integrity. Our performance-based culture promotes growth, individual drive, and teamwork, making us a diverse and dynamic workplace where your contributions can directly impact the bottom line and influence your career advancement.

  • Dispute Resolution Supervisor

    1 week ago

    Lorton, Virginia, United States Quality Services Moving Full time

    Quality Services Moving is looking for a highly organized Dispute Resolution Supervisor to oversee the processing of household goods claims. As a key member of our team, you will be responsible for ensuring that all claims are processed efficiently and effectively.Key Responsibilities:Supervise Claims Representatives to ensure claims are appropriately...

  • Dispute Resolution Specialist

    1 week ago

    Lorton, Virginia, United States Quality Services Moving Full time

    Join Quality Services Moving as a Claims Supervisor and take advantage of a challenging yet rewarding opportunity to grow your career. We are a leader in the moving, hauling, and storage industry, serving residential customers, corporate accounts, transitioning service members, and government agencies.In this role, you will be responsible for managing...

  • Supply Chain Coordination Lead

    1 week ago

    Lorton, Virginia, United States Quality Services Moving Full time

    About the RoleThis Warehouse Supervisor position plays a critical role in ensuring the smooth operation of our warehouse facilities. We are seeking an experienced professional who can effectively manage and coordinate warehouse activities, leading a team to achieve efficiency, productivity, and high-quality service delivery. As a key member of our operations...

  • Field Operations Supervisor

    2 weeks ago

    Lorton, Virginia, United States Kept Companies Full time

    Job DescriptionAs an Operations Manager at Kept Companies, you will play a critical role in driving business growth and delivering exceptional customer experiences. You will be responsible for leading a team of field staff, managing daily operations, and implementing process improvements to enhance efficiency and reduce costs.This is an excellent opportunity...

  • Behavior Therapist

    3 months ago

    Lorton, Virginia, United States Acorn Health Full time

    About Acorn HealthAcorn Health is a leading provider of Applied Behavioral Analysis (ABA) treatment services dedicated to delivering high-quality care to children with autism and their families. Our mission is to establish best-in-class standards in integrity and quality, while fostering a collaborative and supportive environment for our employees and...

  • Electrical and Instrument Technician

    4 weeks ago

    Lorton, United States Disability Solutions Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Electrical and Instrument Supervisor- Sign on Bonus

    4 weeks ago

    Lorton, United States Disability Solutions Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • CBW Technical Program Analyst

    1 month ago

    Lorton, United States Unavailable Full time

    Overview Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and...

  • Warehouse Person

    3 weeks ago

    Lorton, United States Associated Materials Full time

    Warehouse Associate Since 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands. If you want to be part of a company where your ideas and input are more than just encouraged--they are valued--this is the place for you. At Associated Materials / Alside, your...