Technical Operations Manager
2 weeks ago
Mediacom Communications is seeking a highly skilled Technical Operations Manager to oversee the technical operations of all cable systems within a designated operational area.
Key Responsibilities:- Plan, organize, and direct technical operations to ensure compliance with technical specifications and regulatory requirements.
- Act as the key technical resource for Regional Management, maintaining state-of-the-art knowledge of plant operations and ensuring compliance with pertinent FCC rules and regulations.
- Coordinate dispatch and customer service efforts with the field to provide exceptional customer service.
- Assist the Regional Plant Manager in managing the vehicle fleet program.
- Travel throughout the Region as required.
- High School Diploma with an Associate's degree in electronics or equivalent certification.
- Five years of experience in cable television, including work with system parts and components, and in-depth experience in the field.
- Previous management and supervisory experience of 3-5 years.
- Knowledge of National Electrical Code, OSHA, FCC rules and regulations, and related state and local codes.
- Computer literacy in Outlook, Excel, and Word.
- Good interpersonal and supervisory skills.
- Valid driver's license with a satisfactory driving record.
- Company-provided vehicle and gas card.
- Company-provided tools, tablet, and phone.
- Health, vision, and dental insurance.
- Paid vacation, holidays, and flexible paid time off.
- 401(k) with generous company match.
- Employee discounts on Mediacom services, where available.
- Education Enrichment up to $5,000 per year for qualified employees.
- Company-provided uniforms and boots.
- Employee Wellness Program.
Mediacom Communications is a leading provider of cable television, internet, and phone services, serving over 1.55 million customers in 22 states. We are committed to delivering exceptional customer service and innovative solutions to meet the evolving needs of our customers.
We are an equal opportunity employer and welcome applications from diverse candidates. We are proud to have received various awards and recognitions for our commitment to diversity, equity, and inclusion.
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