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Patient Access Representative
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Patient Access Representative
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Williamsburg, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a seamless patient experience from registration to discharge. This role requires strong communication and interpersonal skills to effectively gather and verify patient information, including demographic and insurance details. The ideal candidate will possess a strong understanding of...
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Patient Access Representative
2 months ago
The Patient Access Representative is responsible for ensuring a seamless patient experience from registration to discharge. This role requires strong communication and interpersonal skills to effectively interact with patients, families, and healthcare staff.
Key Responsibilities:- Verify patient identity and demographic information
- Collect and enter accurate insurance and billing information
- Explain and collect co-payments, deposits, and outstanding balances
- Provide excellent customer service and ensure a positive patient experience
- Work collaboratively with clinical staff to ensure accurate and timely registration
- High school diploma or equivalent required
- Two years of customer service and/or data entry experience preferred
- Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology a plus
Sentara Healthcare is a leading healthcare organization committed to improving health every day. We value diversity, inclusion, and belonging, and strive to create a work environment that reflects the communities we serve.
As a tobacco-free environment, Sentara is dedicated to promoting a healthy and safe workplace for all employees.
