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Patient Care Representative

4 weeks ago

Williamsburg, Virginia, United States Sentara Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Care Representative to join our team at Sentara Healthcare. As a Patient Care Representative, you will be responsible for the registration process of new and current patients at our site. This includes completing check-in and check-out functions, collecting co-pays, scheduling appointments, and requesting medical records.

You will also be responsible for answering telephone calls and greeting all patients and visitors with a smile. Effective communication with insurance carriers and discharge planners is essential for this role. If you are enthusiastic, energetic, and possess excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Registration process of new and current patients
  • Completing check-in and check-out functions
  • Collecting co-pays and scheduling appointments
  • Requesting medical records
  • Answering telephone calls and greeting patients and visitors
  • Communicating with insurance carriers and discharge planners
Requirements
  • High School Diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficiency in typing with a speed of 30+ WPM
About Sentara Healthcare

Sentara Healthcare is a leading healthcare provider in Virginia and northeastern North Carolina. We are committed to improving health every day and strive to make our communities healthier places to live. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values diversity, inclusion, and belonging.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, paid annual leave, sick leave, and flexible spending accounts. Our employees also have access to training and development opportunities to help them grow and advance in their careers.

If you are passionate about delivering exceptional patient care and are looking for a challenging and rewarding career opportunity, we encourage you to apply for this Patient Care Representative position at Sentara Healthcare.