Workers Compensation Claims Specialist

4 weeks ago


Grapevine, Texas, United States United Musculoskeletal Partners Full time
Job Summary:

As a Workers Compensation Specialist at United Musculoskeletal Partners, you will be responsible for responding to appointments and following through on customer inquiries, issues, and concerns in a timely and accurate manner. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Respond to telephone inquiries relating to the medical practice's policies and procedures.
  • Make new patient appointments for Workers Comp patients and new patients to the practice.
  • Fill out intake forms for Workers Comp patients.
  • Call adjusters to obtain authorization for the clinic to treat patients.
  • Communicate promptly with adjusters and work case managers.
  • Prepare and complete all letters and paperwork required.
  • Communicate case information with patients.
  • Fax patient notes.
  • Manage all incoming calls from WC patients and representatives; address concerns and billing inquiries.

Requirements:

Education: High school diploma or equivalent. Some college is preferred.

Experience: Minimum one-year experience in customer service, work comp related, appointment scheduling, and phone etiquette preferably in the healthcare industry. Outstanding communication skills are essential for success in this role.

Company: United Musculoskeletal Partners

Job Type: Full-time

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