Customer Service Representative

1 day ago


Savannah, Georgia, United States MCI Military Recruitment Full time

Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound calls, resolving customer issues, and providing exceptional service to our clients.

About the Company:

MCI Military Recruitment is a leading provider of contact center services, dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to excellence, innovation, and teamwork.

What You Will Do:

  • Handle inbound and outbound calls in a courteous and professional manner
  • Resolve customer complaints and issues in a timely and effective manner
  • Provide exceptional service to our clients, meeting their needs and exceeding their expectations
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Bachelor's degree or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of customer service skills
  • Ability to work varied shifts, including evenings and weekends

Salary: $35,000 - $45,000 per year, depending on experience



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