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Part-Time Food Sales Representative

2 months ago

Birmingham, Alabama, United States Selfridges & Co. Full time

Part-Time Food Sales Representative

Role Overview

As a Part-Time Food Sales Representative, you play a crucial role in providing exceptional service that our clientele anticipates from Selfridges. Upholding the highest retail standards, you will stay informed about product offerings and ensure stock is replenished, with customer satisfaction at the forefront of your responsibilities.

Key Responsibilities

  • Deliver outstanding service by establishing rapport with customers, sharing product insights, and addressing their needs.
  • Facilitate refunds and exchanges, assisting customers in finding suitable alternatives or guiding them to our online services.
  • Collaborate with team members to create a memorable shopping experience, understanding that customer engagement extends beyond mere transactions.
  • Manage customer feedback constructively to enhance service quality and retail standards in your area.
  • Oversee stock management in your department, from unpacking deliveries to conducting audits and maintaining an organized stockroom.
  • Adapt to daily challenges, demonstrating flexibility by assisting in various departments while maintaining service excellence.
  • Stay ahead of market trends and product knowledge through continuous learning and engagement with competitors.
  • Comply with health, safety, and security protocols, actively contributing to loss prevention efforts.

The Ideal Candidate

  • A skilled communicator capable of engaging with diverse customers, both local and international.
  • Knowledgeable about products and market trends, participating in training to enhance expertise.
  • A sales and service professional dedicated to delivering exceptional experiences and proactively offering additional services.
  • A committed custodian of store standards, responsible for maintaining product displays and inspiring others.
  • A proactive problem solver, willing to go the extra mile to resolve customer issues with a tailored approach.
  • Flexible and responsive to business needs, taking on responsibilities that may extend beyond standard expectations.
  • A trusted colleague exemplifying our core values.

About Selfridges & Co.

We are more than just a retail establishment; we are a vibrant social hub where culture and commerce converge, embodying the Selfridges spirit. Our mission is to brighten the world around us, welcoming everyone.

Our Achievements

Selfridges has proudly earned the title of The World's Best Department Store four times at the IGDS awards, along with recognition for our Best Sustainability Campaign.

Our Vision

Since our inception in 1909, we have led the retail industry, continually redefining shopping and social experiences through our locations and digital platforms.

Employee Benefits

We offer numerous incentives for our team members, including:

  • Competitive bonus and commission structures.
  • Discounted gym memberships and pension contributions.
  • Annual travel passes and cycle-to-work schemes.
  • A dedicated volunteer day for all employees.
  • Access to a variety of training programs to support career growth.