Customer Service Liaison

2 weeks ago


Oconomowoc, Wisconsin, United States Silgan Containers Full time
About the Role

You will serve as the primary point of contact for our customers, providing exceptional support and guidance to ensure their needs are met. This role requires strong communication and interpersonal skills, as well as the ability to work collaboratively with internal teams to drive customer satisfaction.

Key Responsibilities
  • Respond to customer inquiries and requests in a timely and professional manner
  • Build and maintain strong relationships with customers through active listening and effective communication
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product knowledge and industry trends to provide informed support to customers
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Ability to work collaboratively with internal teams
What We Offer

As a member of our team, you can expect:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package


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