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Assistant Manager

2 months ago

Columbus, Ohio, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Nothing Bundt Cakes. As a key member of our bakery operations, you will be responsible for ensuring the highest quality of cakes, a warm and welcoming environment, and a superior guest experience.

Key Responsibilities
  • Guest Experience: Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
  • Leadership: Partner with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.
  • Team Management: Support the Bakery Manager in recruiting, selecting, and training team members, directing daily work responsibilities, and providing performance feedback and coaching.
  • Operations: Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
  • Administrative: Assist the Bakery Manager in executing operational and administrative responsibilities, including cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.
Requirements
  • Education: High school diploma or GED; post-secondary education is a plus.
  • Experience: 1-3 years of guest-facing experience in a retail, restaurant, or food service environment, preferably in a lead role with progressive managerial responsibilities.
  • Skills: Demonstrated success creating a superior guest experience, coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals. Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
Work Environment

We offer a warm and welcoming work environment with team members who embody our brand values and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family.