Customer Service Representative

1 month ago


Manchester, New Hampshire, United States Savers Full time

About Us

Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our Customers, Donors, and other Team Members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience for our customers.

Responsibilities

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with finding items, answering questions, and resolving issues.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

What We Offer

  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) plan with company matching contributions.
  • A range of mental health services to support your well-being.
  • A fun and supportive work environment with opportunities for career growth and development.


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