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HVAC Service Representative
2 months ago
We are seeking a highly skilled HVAC Service Representative to join our team at Johnson Controls International. As a key member of our service operations team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Track and manage service agreement renewals, ensuring timely follow-up and communication with clients.
- Provide administrative support to the service operations team, including data entry, reporting, and reconciliation of accounts payable and receivable.
- Assist with customer call handling, responding to inquiries, and resolving issues in a timely and professional manner.
- Collaborate with the accounts receivable team to resolve disputes and ensure accurate billing and payment processing.
- Support the inventory control process, including updating equipment asset transactions and maintaining accurate records.
- Perform other administrative tasks as required to support the service operations team.
- High school diploma or equivalent required, plus three to five years of related work experience in a service or sales environment.
- Strong interpersonal skills, with the ability to effectively communicate with internal and external clients.
- Proficient computer skills, including Microsoft Office and other business applications.
- Ability to work independently, with strong organizational and attention to detail skills.
- Experience in contract financials and accounts receivable is required.
- Associate degree or higher.
- Experience in HVAC or a related field.
- Accounts receivable experience.
- Basic project accounting or costing principles.
Johnson Controls International is an equal employment opportunity and affirmative action employer, committed to diversity and inclusion in the workplace.