Account Management Trainee

2 days ago


Albany, New York, United States Remarkable Promotions Management Group Full time
Job Overview

Remarkable Promotions Management Group is seeking a highly motivated and detail-oriented Account Management Trainee to join our team. As a key member of our sales team, you will be responsible for assisting clients with product issues and maintaining a high customer retention level.

Key Responsibilities:

  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers.
  • Work on special short-term projects to offer customized support for new products or products at end-of-life.
  • Monitor customer satisfaction levels and develop methods for increasing them.
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers.

Requirements:

  • High school diploma/GED required (College degree preferred)
  • 2+ years experience in a customer service role
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Able to work with commission pay structure and performance-based bonuses
  • Strong sense of professionalism and discretion required

Benefits:

  • Full training
  • Full-time / Part-time / Seasonal Positions
  • Entry Level Management trainee positions opening
  • Travel opportunities

Remarkable Promotions Management Group offers a dynamic and supportive work environment where our entry-level associates' ideas are not only heard but implemented. We offer advancements based solely on individual performance.



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