Proprietary System Technician

7 days ago


Richardson, Texas, United States ASSA ABLOY Global Solutions Full time

As a Proprietary System Technician at ASSA ABLOY Global Solutions, you will play a vital role in delivering innovative access solutions to our customers.

Our team is dedicated to providing exceptional customer experiences, and we're looking for a skilled professional like you to join us.

Key Responsibilities:

  • Implement complex proprietary computerized access control systems and various hardware and software applications.
  • Establish rapport and comfort with customers while deploying, monitoring, diagnosing, and repairing large software suites with a vast array of hardware types.
  • Provide customer service-oriented approach with importance on understanding customer operation procedures.

Skill Requirements and Performance Criteria:

  • 5-7 years of customer support or field technical experience.
  • Must be flexible with scheduling.
  • Ability to travel throughout the US (drive and fly).
  • Exceptional organizational skills.
  • Conscientious professionalism.
  • Excellent customer service skills.
  • Strong diagnostic/critical thinking skills.


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