Shortage Control Associate
4 days ago
Job Summary:
We are seeking a highly motivated and detail-oriented Shortage Control Associate to join our team at Burlington Stores. As a key member of our store's security team, you will play a critical role in maintaining a safe and secure shopping environment for our customers.
About the Role:
- You will be responsible for monitoring the entrance of our store, identifying potential security risks, and taking proactive measures to prevent theft and shoplifting.
- You will work closely with our store leadership to develop and implement effective shortage reduction programs and processes.
- You will provide excellent customer service, responding promptly to customer inquiries and concerns, and ensuring that every interaction is positive and professional.
- You will maintain a high level of visibility and presence at the store entrance, using your command presence to deter potential security threats.
- You will possess a strong knowledge of theft trends and support programs aimed at reducing shortages, and effectively communicate this information to colleagues and customers.
Requirements:
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
- Ability to stand and walk for extended periods of time and to visually monitor the store environment.
- Ability to maintain confidentiality is required.
- Ability to review, analyze and comprehend business trends.
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
- Ability to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision-making.
Benefits:
- A competitive wage of $15 per hour.
- Flexible hours, including nights, weekends, and holidays as required.
- An associate discount on purchases made at our stores.
- Part-time associates may be eligible for Burlington's benefits package, which includes medical coverage and a 401(k) plan.
- Up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
Why Work with Us:
Burlington Stores is an equal opportunity employer committed to workplace diversity. We offer a rapidly growing brand with opportunities for professional growth and development.
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