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Leasing Consultant

1 month ago

Laurel, Maryland, United States TI Communities Full time
Job Overview

TI Communities is seeking a highly motivated and customer-focused Leasing Consultant to join our team. As a key member of our leasing team, you will be responsible for assisting with all aspects of apartment occupancy, leasing, sales, marketing, collections, and providing exceptional customer service to our residents.

Key Responsibilities:

  • Conduct informative property tours and guide potential residents through the application process.
  • Collaborate with the property manager to ensure vacant units are move-in ready and maintain our uncompromising quality standards.
  • Utilize persuasive sales techniques to convert leads into signed lease agreements and emphasize the value and advantages of living in our communities.
  • Assist in developing and executing effective marketing strategies to attract prospective residents.
  • Collect rental payments from residents and maintain accurate records of transactions.
  • Provide exceptional customer service to residents, promptly addressing inquiries, concerns, and requests.

Requirements:

  • Excellent interpersonal communication skills and a collaborative mindset.
  • Ambitious and committed to customer satisfaction while upholding company policies.
  • Minimum of one year of previous sales experience is preferred.
  • Basic level knowledge of Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Prior experience in Entrata or another equivalent system is preferred.

Our Core Values:

  • Instill Hope
  • Expect Excellence
  • Inspire Service
  • Embody Integrity
  • Exude Joy

TI Communities is an equal opportunity employer, committed to creating an inclusive environment for all employees.