Field Service Technician
2 days ago
We are seeking a highly skilled Field Service Technician to join our team at Canon Solutions America. As a Field Service Technician, you will be responsible for delivering exceptional customer service and technical support to our clients. Your primary focus will be on maintaining and repairing our printing and imaging equipment, ensuring that our customers receive the highest level of service and support.
Your ImpactIn this role, you will have the opportunity to make a real impact on our customers' businesses. You will be accountable for:
- Providing timely and effective technical support to our customers, ensuring that their equipment is running smoothly and efficiently.
- Maintaining accurate records of customer interactions, including service requests and resolutions.
- Collaborating with our internal teams to resolve complex technical issues and improve our overall service delivery.
- Staying up-to-date with the latest technology and industry developments, ensuring that our customers receive the best possible service and support.
We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and support. As a Field Service Technician, you will have:
- A strong background in technical support and maintenance, preferably in the printing and imaging industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
- A high level of technical expertise, with the ability to troubleshoot and resolve complex technical issues.
- A strong work ethic and ability to work independently, with minimal supervision.
We offer a competitive compensation package, including medical, dental, and vision benefits, as well as a 401(k) savings plan and discretionary profit sharing. We also offer opportunities for professional growth and development, including training and education programs. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service and support, we encourage you to apply for this exciting opportunity.
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