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Field Service Technician

4 weeks ago

Houston, Texas, United States Storopack, Inc. Full time
Job SummaryStoropack is seeking a skilled Field Service Technician to join our team in Houston, TX. As a Field Service Technician, you will be responsible for providing efficient and timely service to internal and external customers, ensuring that our equipment is installed, repaired, and operating to the customer's expectations.Key Responsibilities
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty.
  • Analyze individual solutions and take appropriate action to meet customer needs.
  • Abide by and follow all Safety Policies and Guidelines of Storopack.
  • Understand and follow the Vision and Guidelines of Storopack.
  • Prioritize and handle multiple tasks as they arise.
  • Maintain an active role in continuous improvements.
  • Travel overnight for up to 50-60% of the time.
Requirements
  • 2-year Technical Degree and/or 2 plus years of Technical Service Experience.
  • Prior field service experience is desired.
  • Valid Driver's License and Excellent Driving Record.
  • Basic Computer Skills – Word, Excel, PowerPoint, Outlook.
  • Mechanical Ability – working with Hand Tools, Power Tools and General Mechanical applications to trouble shoot and resolve mechanical issues.
  • Electrical Ability – working with Voltage Meters, Amp Clamps and General Electrical applications to trouble shoot and resolve electrical issues.
  • Ability to read Basic Electrical Schematic and Engineered Drawings.
About StoropackStoropack is a family owned, privately held international company with 18 manufacturing locations throughout North America – Corporate headquarters resides in Cincinnati, OH. Storopack specializes in protective packaging for "in-the-box" product applications. We work directly with the client and sell our products through distribution.