Patient Registration and Technical Support Specialist
2 weeks ago
Coffee Regional Medical Center
Position Title: Registrar/Tech Assistant
Position Summary:
The role of the Registrar/Tech Assistant is crucial in fostering positive interactions with patients, families, and healthcare professionals. This position requires a blend of administrative proficiency and customer service excellence.
Key Responsibilities:
- Facilitate the registration process for outpatients undergoing radiological examinations.
- Perform various administrative duties within the department to ensure smooth operations.
Performance Evaluation:
Regular evaluations will be conducted to align individual performance with departmental and organizational objectives. This process emphasizes the importance of communication between management and staff, ensuring that employees have a clear understanding of their performance metrics.
Qualifications:
A. Knowledge, Skills, and Abilities:
- Exceptional customer service capabilities.
- Proficient in reading and comprehending the English language.
- Strong critical thinking and analytical skills, capable of working independently.
- Ability to manage high-stress situations effectively while communicating objectives clearly.
- Strong organizational skills with the ability to prioritize tasks efficiently.
- Excellent verbal and written communication skills.
- Self-motivated and capable of working autonomously.
- Adaptability to learn and evolve with job requirements.
- Commitment to maintaining confidentiality of sensitive information.
- Basic computer skills are essential.
- Physical capability to perform light lifting and mobility tasks.
- Adherence to safety and operational guidelines.
- Consistent attendance to meet job standards.
B. Education:
- High School Diploma or GED is mandatory.
- Vocational or college education is preferred.
- CPAR certification is required within one year of employment.
C. Experience:
- Understanding of current registration concepts with the ability to execute tasks accurately and promptly.
- Prior customer service experience is essential.
- Familiarity with third-party billing and reimbursement processes is advantageous.
- Previous experience in a healthcare setting is preferred.
- Experience in accounts receivable or billing is beneficial.
D. Interpersonal Skills:
Strong interpersonal skills are necessary for effective collaboration with colleagues and patients.
E. Technical Skills:
Proficiency in using computer systems and relevant software is required.
F. Physical Requirements:
This position is primarily sedentary, requiring the ability to exert up to 10 lbs. of force occasionally.
G. Other Qualifications:
- Ability to maintain a professional demeanor in all interactions.
- Strong analytical and organizational skills are necessary.
- Effective communication skills, both written and verbal, are essential.
- Knowledge of medical terminology is a plus.
- Basic math skills are required for the role.
Conclusion:
The Registrar/Tech Assistant plays a vital role in ensuring efficient patient registration and support services, contributing to the overall success of the healthcare team at Coffee Regional Medical Center.
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Douglas, Georgia, United States Coffee Regional Medical C Full timeJob OverviewCompany: Coffee Regional Medical CenterPosition: Registrar/Tech AssistantPosition SummaryThe responsibilities of this role necessitate a high level of professionalism and patience when interacting with patients, families, and other stakeholders to uphold positive public relations.Key Responsibilities:Register outpatients for radiological...
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