Route Sales Associate

2 weeks ago


McAllen, Texas, United States Farmer Brothers Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at Farmer Brothers. As a Coffee Route Sales Professional, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest quality coffee products.

Key Responsibilities
  • Route Management: Provide relief and maintenance for assigned branch locations, ensuring that customers are in-stock and serviced as scheduled.
  • Customer Service: Deliver, replenish, and rotate beverage station products, ensuring that equipment is clean and in working order.
  • Inventory Management: Manage invoices, inventory, and collections daily, identifying opportunities to increase revenue per stop.
  • Customer Satisfaction: Escalate customer issues quickly and ensure customer satisfaction through effective communication and problem-solving.
  • Revenue Growth: Identify and close distribution voids on core products, execute seasonal and LTO promotions, and ensure the beverage station is set to standard.
Requirements
  • Education: High School Diploma or GED required.
  • Experience: Route delivery experience preferred, but not required.
  • Skills: Mechanical aptitude, customer service background, and previous foodservice industry experience preferred.
  • Physical Demands: Must be able to complete a successful DOT physical, possess a valid driver's license, and have a clean driving record.


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