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Door Host

2 months ago

Miami Beach, Florida, United States Davidson Hospitality Group Full time

Job Summary:

As a Door Attendant at Davidson Hospitality Group, you will be the first point of contact for our guests, setting the tone for their entire experience. Your primary responsibility will be to provide exceptional customer service, ensuring that every guest feels welcome and valued.

Key Responsibilities:

  • Greet and Assist Guests: Greet guests warmly and offer assistance with luggage, directions, and other needs.
  • Maintain a Clean and Safe Environment: Ensure the entrance area is clean, tidy, and well-maintained, adhering to high standards of hygiene and safety.
  • Monitor Access and Control: Monitor and control access to the property, ensuring that only authorized individuals enter the premises.
  • Provide Exceptional Service: Deliver exceptional customer service, responding promptly to guest inquiries and resolving any issues that may arise.
  • Collaborate with Colleagues: Work closely with other team members to ensure seamless communication and a cohesive guest experience.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with guests from diverse backgrounds.
  • Attention to Detail: Demonstrate attention to detail, ensuring that all tasks are completed accurately and efficiently.
  • Teamwork and Adaptability: Be a team player, willing to adapt to changing situations and priorities.