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Administrative Assistant

3 weeks ago

Warren, Ohio, United States Axess Family Services Full time
Key Responsibilities

Greeting and Assisting Clients: Greet clients and visitors in a professional and courteous manner, ensuring their needs are met efficiently.

Phone Management: Answer phone calls promptly, directing them appropriately, and maintaining accurate records of client interactions.

Client Intake: Ensure all required forms are obtained from clients at their first appointment, accurately recording any missed or cancelled appointments.

Interacting with Clients: Provide excellent customer service, responding to concerns and requests in a timely and efficient manner.

Maintaining Confidentiality: Release clinical information only upon receipt of an authorization from the client or legal guardian, adhering to applicable policies and regulations.

Professional Development: Maintain current knowledge of FCS policies, COA regulations, federal and state requirements, and educational/certification/registry standards.

Additional Duties: Perform other duties as assigned by management, contributing to the smooth operation of Axess Family Services.