Service Management Specialist

3 days ago


Costa Mesa, California, United States Din Tai Fung Full time
Restaurant Leadership Opportunity

We are seeking a Service Management Specialist to join our team at Din Tai Fung. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness.

Compensation Package

The estimated salary for this role is $35.00 - $38.00 per hour, based on location and experience. Our compensation package includes competitive pay and benefits, employer contribution to medical insurance, dental, vision, and life insurance, health savings account (HSA), commuter spending accounts, and more.

Key Responsibilities

Floor Managers at Din Tai Fung are responsible for:

  • Managing front-of-house operations to ensure seamless customer experiences
  • Controlling labor and inventory costs to meet budget requirements
  • Maintaining high standards of quality and cleanliness in the restaurant
  • Collaborating with team members to achieve sales and service goals
Requirements and Qualifications

To succeed as a Floor Operations Manager at Din Tai Fung, you should have:

  • 1-2 years of relevant experience in food service or hospitality management
  • A positive and professional attitude, with excellent communication skills
  • The ability to work efficiently in Microsoft Office Suite and email
  • A flexible schedule, including evenings, weekends, and holidays
Additional Information

Please note that applicants must be 18 years or older, and an offer is contingent on a successful criminal background check.

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