Human Services Assistant

1 week ago


Copperas Cove, Texas, United States Texas Department of Family and Protective Services Full time

Job Summary
As a Human Services Technician with the Texas Department of Family and Protective Services, you will play a vital role in providing support to families involved in Child Protective Services cases. Your responsibilities will include transporting clients to and from appointments, observing and supervising parent and child visits, and completing necessary documentation. You will also perform various clerical duties, such as data entry, scheduling, and answering phone inquiries. This is an excellent opportunity to make a difference in the lives of vulnerable populations and work with a dedicated team of professionals who share your commitment to protecting and serving the community.

Key Responsibilities
• Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
• Observes and/or supervises parent and child visits.
• Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
• Maintains out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
• Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Requirements
This position requires use of the applicant's personal motor vehicle to complete job functions. A valid driver's license and a good driving record are required. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively with diverse populations. A high school diploma or equivalent is required, with some college coursework or experience in a related field preferred.



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