Customer Service Representative

5 days ago


Brisbane, California, United States Transdev Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring their safety and satisfaction.

Key Responsibilities
  • Assist dispatchers with answering telephone calls and communicating with passengers regarding trip arrivals, late trips, and cancellations.
  • Provide accurate and timely information to passengers, including schedules, trip status, and other relevant details.
  • Maintain radio communications with drivers, call customers who are reported as No Shows, and document No Shows according to established procedures.
  • Accurately record information in Trapeze and/or any other designated programs or procedures.
  • Coordinate with dispatch to communicate with passengers and coordinate driver information.
  • Maintain records, logs, and schedules, and accurately prepare reports on all activities occurring during shifts or as requested.
Requirements
  • High school diploma or equivalent required.
  • Proof of typing certification required at time of interview.
  • One to two years of dispatch and/or customer service experience preferred.
  • Typing, keyboarding, and computer experience preferred.
About Transdev

Transdev is a leading global operator and integrator of mobility, operating in 19 countries and providing passengers every day the freedom to connect to what they care about in their cities. We are committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility.



  • Brisbane, California, United States Transdev Full time

    Job Title: Customer Service RepresentativeTransdev is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional...


  • Brisbane, California, United States Transdev Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will play a vital role in ensuring the smooth delivery of our transportation services.Key ResponsibilitiesProvide exceptional customer service to our passengers, responding to their...


  • Brisbane, California, United States The Chefs Warehouse Full time

    Job SummaryThe Chefs' Warehouse is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships.Key ResponsibilitiesReceive and process customer inquiries, orders, and...


  • Brisbane, California, United States The Chefs Warehouse Full time

    Job Summary The Chefs' Warehouse is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships. Key Responsibilities Receive and respond to customer inquiries via...


  • Brisbane, California, United States The Chefs' Warehouse Full time

    The Chefs' Warehouse **Job Summary** We are seeking a highly skilled Customer Service Representative to join our team at The Chefs' Warehouse. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and building strong relationships with them. **Key...


  • Brisbane, California, United States The Chefs Warehouse Full time

    The Chefs' Warehouse is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Process customer orders and ensure...


  • Brisbane, California, United States The Chefs Warehouse Full time

    The Chefs' Warehouse is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for:Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Process customer orders and provide accurate information about products and...


  • Brisbane, California, United States Golden State Lumber Full time

    Golden State Lumber is a family-owned company that has been in business for over 60 years. We value our employees and customers above all else. We are looking for a full-time Customer Service Representative to join our team. Responsibilities include straightening lumber stacks, helping customers load trucks, general clean-up, and directing customer traffic...


  • Brisbane, California, United States Vieux Vins Group Full time

    About the RoleVieux Vins Group, a renowned wine merchant and importer, is seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our retail sales team, you will play a vital role in providing exceptional customer service and support to our valued clients.ResponsibilitiesCustomer...


  • Brisbane, California, United States Golden State Lumber Full time

    Golden State Lumber is a family-owned company that has been in business for over 60 years. We value our employees and customers above all else. Our company culture is built on teamwork, flexibility, and a genuine curiosity to learn and grow. We are looking for a full-time Customer Service Representative to join our team. Responsibilities include...


  • Brisbane, California, United States Golden State Lumber Full time

    Golden State Lumber is a family-owned company that has been in business for over 60 years. We value our employees and customers above all else. Our company culture is built on teamwork, flexibility, and a genuine curiosity to learn and grow. We are looking for a full-time Customer Service Representative to join our team. Responsibilities include...


  • Brisbane, California, United States The Chefs' Warehouse Full time

    About The Chefs' WarehouseThe Chefs' Warehouse is a leading distributor of gourmet and specialty food products to the foodservice industry. We are seeking a highly skilled and experienced Customer Service Representative to join our team.Key Responsibilities:Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Learn...


  • Brisbane, California, United States The Chefs' Warehouse Full time

    **Position Summary:**The Chefs' Warehouse is seeking a skilled problem solver to fill the role of Customer Service Representative Corporate Specialist. We require an enthusiastic individual who can effectively listen to customer service issues and provide innovative solutions. The successful candidate will possess a strong command of the company's customer...


  • Brisbane, California, United States The Chefs' Warehouse Full time

    **Position Summary:**The Chefs' Warehouse is seeking a skilled problem solver to fill the role of Customer Service Representative Corporate Specialist. We require an enthusiastic individual who can effectively listen to customer service issues and provide innovative solutions. The successful candidate will possess a strong command of the company's customer...


  • Brisbane, California, United States The Chefs' Warehouse Full time

    Position Summary: We are seeking a skilled problem solver to join our team as a Customer Service Representative Corporate Specialist. The ideal candidate will have a strong command of our customer service policies and be well-trained in product knowledge to provide quick and accurate assistance to customers.Key Responsibilities:Provide exceptional service to...


  • Brisbane, California, United States Lettieri & Co. Full time

    Job OpportunityWe are seeking a highly skilled Customer Service Associate to join our team at Lettieri & Company, a leading importer of fine foods and wines. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring accurate sales order management, and building strong relationships with...


  • Brisbane, California, United States Chefs' Warehouse Full time

    About The Chefs' WarehouseThe Chefs' Warehouse, Inc. is a leading provider of exceptional quality and brand building with broadline food service distribution for over 35 years. With a strong focus on protein, specialty, produce, and broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality.Our...


  • Brisbane, California, United States Chefs' Warehouse Full time

    About The Chefs' WarehouseThe Chefs' Warehouse, Inc. is a leading provider of exceptional quality and brand building with broadline food service distribution for over 35 years. With a wide range of products, including Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in the industry.Mission and ValuesOur mission is to...


  • Brisbane, California, United States TEKsystems Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Receptionist. In this role, you will be responsible for handling install, service, and customer service work assigned by Management in a Consumer Small Business office.Key ResponsibilitiesManage install and service backlogs, ensuring timely completion...


  • Brisbane, California, United States Chefs' Warehouse Full time

    About The Chefs' WarehouseThe Chefs' Warehouse, Inc. is a leading provider of exceptional quality and brand building with broadline food service distribution for over 35 years. With a strong focus on protein, specialty, produce, and broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality.Our...