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Customer Service Representative Corporate Specialist
2 months ago
The Chefs' Warehouse, Inc. is a leading provider of exceptional quality and brand building with broadline food service distribution for over 35 years. With a strong focus on protein, specialty, produce, and broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality.
Our MissionOur mission is to provide the world's greatest ingredients to the world's best chefs. We are committed to delivering exceptional customer service, building strong relationships, and driving business growth through our team of experienced sales associates and best-in-breed technology.
Our C.H.E.F.S. ValuesWe live by our C.H.E.F.S. values, which guide our behavior and decision-making:
- Curious & Creative - We encourage innovation and creativity in everything we do.
- Hungry For Food & Results - We are passionate about delivering exceptional results and exceeding customer expectations.
- Entrepreneurial - We empower our team members to take ownership and drive business growth.
- Forward Thinking & Flexible - We adapt to changing market conditions and customer needs.
- Supportive (Of Peers & Chefs) - We foster a culture of collaboration and support.
We are seeking a skilled Customer Service Representative Corporate Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving business growth through suggestive selling and product knowledge.
Key Responsibilities- Provide exceptional customer service to meet customer expectations.
- Learn and retain product information to provide accurate assistance to customers.
- Anticipate and resolve product and service issues before they arise.
- Maintain productivity, accuracy, and team performance metrics.
- Produce weekly reports for order recap, address code corrections, and order changes.
- Manage order entry by groups for future orders and standing order changes.
- High School Diploma or higher degree required.
- 2-4 years of meat industry experience required.
- Minimum 4 years in customer service/sales required.
- Ability to read, write, and speak fluently in English language required. Spanish a plus.
- Strong technology and computer skills required. Experience with Canopy system a plus.
- Must be a team player with a positive attitude.
- Self-motivated, professional ability to multitask, and work well under pressure.
- Paid Vacations, Paid Holidays
- Health, Dental and Medical Benefits
- Weekly pay
- Life Insurance
- 5% above cost for our high-quality food products
- Employee discounts for travel and events
- 401k
