Housekeeping Associate

2 weeks ago

Washington, United States Sonesta International Hotels Full time
Job Summary

The Room Attendant is a key member of the Housekeeping Management Team, responsible for ensuring the cleanliness and maintenance of guest rooms and public spaces. This role requires attention to detail, strong communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

  • Deliver exceptional service to guests by maintaining a clean and comfortable environment in guest rooms and public spaces.
  • Respond to guest complaints and special requests in a timely and professional manner.
  • Clean and service assigned rooms or areas according to established standards and procedures.
  • Monitor laundry supplies and equipment to ensure they are sufficient and in working order.
  • Report any room unable to be serviced to supervisor according to established procedures.
  • Minimize waste of supplies and amenities within all areas of housekeeping.
  • Perform other duties as assigned.

Requirements and Qualifications

  • Previous housekeeping experience preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages beneficial.
  • Basic reading, writing, and mathematical abilities are preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting, or pulling items weighing up to 75 pounds.
  • Will be required to regularly use commercial cleaning chemicals.
  • Will be required to work mornings, evenings, weekends, and holidays.

Benefits

Sonesta International Hotels offers a comprehensive benefits package to its employees, including medical, dental, and vision insurance, health savings account with company match, 401(k) retirement plan with company match, paid vacation and sick days, Sonesta hotel discounts, educational assistance, paid parental leave, company-paid life insurance, company-paid short-term and long-term disability insurance, various employee perks and discounts, hospital indemnity, critical illness insurance, and accident insurance.

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