Customer Service Director

About the OpportunityThe Associate Director - Global First-Year Programs - Customer Service will play a key role in the Student Support Initiative program to enhance the ability of incoming first-year and second-year students to access continuous support and guidance they need to thrive on their academic journey.This position will lead a team that provides...

Job Description:The RoleAs a Director, Customer Solutions, you will work within the Lifetime Financial Help Product Area as a member of the Customer Solutions Chapter. Along with the Retirement Income Open Architecture Squad Leader, you will focus on enabling new retirement features and offerings in a complex environment which requires collaboration from...

Director of Managed Services LeadershipLinkSquares is seeking a seasoned professional to lead our Managed Services team. As Director of Managed Services Leadership, you will be responsible for delivering a suite of professional services that complement and advance how customers optimally utilize the LinkSquares platform. This includes identifying and...

Job SummaryAs a key member of the Boston Imaging team, the National Service Director will be responsible for leading the Ultrasound and Digital Radiography service initiatives and strategies to improve purchased services control, customer satisfaction, service delivery, and driving service revenue. This leadership role will pivot between headquarters,...

Job DescriptionVertex Pharmaceuticals is seeking a highly skilled Associate Director, Strategic Customer Engagement, to join our US Pain Business Unit. This role will play a critical part in our journey to deliver new pain management treatment options to patients.The Associate Director, Strategic Customer Engagement, will be responsible for strategically...

Job Summary:The Associate Director of Advancement Services will play a key role in the Advancement Services team at UMass Boston. This position is responsible for coordinating activities related to data and gift processing, including maintaining an integrated system of daily gift batches, producing gift receipts, individualized acknowledgement letters, and...

Job Title: Senior Client Services DirectorEverise is seeking a Senior Client Services Director to lead our client relations efforts and drive operational excellence. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and retention.Key Responsibilities:Develop...

Vertex Pharmaceuticals is seeking a highly skilled Associate Director, Strategic Customer Engagement, to join our US Pain Business Unit. This role will be responsible for strategically engaging with stakeholders in pain management, driving awareness of non-opioid pain treatment options, and supporting opportunities that improve patient outcomes in acute pain...

Job SummaryThe Director of Managed Services Engineering will lead a team responsible for managing, creating, designing, implementing, turning up, and life cycle support for AireSpring's services. The successful candidate will have experience in leading technical teams in a rapid growth managed services environment and will be able to provide thought...

About Steward Health CareAt Steward Health Care, we're revolutionizing the way healthcare is delivered, creating healthier lives, thriving communities, and a better world. We're a physician-led, minority-owned, integrated healthcare system, and we're proud of our commitment to diversity, equity, inclusion, and belonging.Position SummaryWe're seeking a...

Counseling Services Leadership RoleSuffolk University is seeking a highly qualified Associate Director to join its Counseling, Health & Wellness team. As a key member of the Senior Leadership Team, this individual will play a critical role in the development, oversight, and management of Counseling Services.The ideal candidate will have a Doctorate in...

Job DescriptionAbout the Role:We are seeking a highly qualified Legal Services Director to lead our Refugee and Immigration department. As the Legal Services Director, you will manage the daily operations of a non-profit immigration legal services department, which includes direct representation, legal orientation for those in removal proceedings, and legal...

About Steward Health CareWe are a different kind of health care company, designed to provide better, more proactive care at a sustainable cost. Our doctors can be certain that we share their interests and those of their patients. Together, we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities...

Job Title:Business Development DirectorLocation:Boston Regional.Job Summary:The Director of Business Development will have the responsibility for growing, maintaining, and fostering sales in a regional territory. They will work as part of a team to help meet sales goals and work through a CRM to augment existing sales practices and methodologies.About the...

Compliance Director Role OverviewThe Compliance Director will serve as a key member of the Enterprise Services Compliance team, supporting Green Pier FinTech LLC, a broker dealer within Fidelity's Center for Applied Technology (FCAT). This role will involve designing a compliance program, proactively identifying and addressing regulatory issues, and ensuring...

Job SummaryWe are seeking a highly skilled and experienced Nurse Practitioner to lead our inpatient team as the Clinical Services Director. As a key member of our multidisciplinary team, you will be responsible for providing clinical services to a team of up to 7 assigned patients every business day.Key ResponsibilitiesProvide and oversee day-to-day clinical...

Job DescriptionOfferFit is a cutting-edge company that utilizes AI testing to revolutionize the way lifecycle marketers approach campaign optimization. As the Customer Success Director, you will play a critical role in ensuring our customers achieve maximum success with our product.Key Responsibilities:Collaborate with internal and external teams to drive...

Bay Cove Human Services, a leading nonprofit organization in Greater Boston, seeks a visionary leader to serve as President and Chief Executive Officer.The ideal candidate will possess 10+ years of executive leadership experience, preferably within complex, mission-driven organizations, and have a proven track record of driving transformative growth,...

Job Title: Program Director of Special Services for Educational OptionsJob Summary:Boston Public Schools seeks a highly qualified and knowledgeable Program Director of Special Services for Educational Options to support the improvement of student outcomes and strengthen the engagement of families as partners.Key Responsibilities:Collaborate with the Director...

Boston Medical Center Seeks Medical Director for Addiction ServicesWe are seeking a clinical psychiatrist with a passion for program development and strategic planning to join our faculty as Medical Director for Addiction Services. This is a full-time ambulatory position overseeing out-patient addiction services.Key Responsibilities:Oversee out-patient...