Patient Service Coordinator
3 weeks ago
Medical Office Coordinator - Patient Safety Specialist
Job SummaryWe are seeking a highly skilled Medical Office Coordinator to join our team at ProMedica. As a key member of our patient-centric care delivery model, you will play a critical role in ensuring high-quality service and patient satisfaction in our office setting.
Key Responsibilities- Register new patients and verify patient demographics and insurance information
- Answer and/or triage patient telephone calls, record messages, and obtain necessary instructions from providers
- Coordinate scheduling of patient appointments and reschedule as requested by providers
- Collect co-payments, deductibles, or visit fees, as well as outstanding balances
- Provide excellent patient service by documenting information accurately and efficiently
- Communicate professionally with patients, providers, and coworkers
- Maintain the provider schedule to meet customer service, access, and productivity standards
- Assist clinical staff and/or providers with outgoing phone calls and other tasks as needed
- High school graduate or equivalent
- Ability to understand directions, communicate, and respond to inquiries
- General computer and typing proficiency
- Independent judgment and excellent interpersonal skills
- Minimum of 1 year experience in a customer service or clerical setting
ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. We are committed to delivering high-quality, patient-centered care and are seeking individuals who share our values and commitment to excellence.
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Patient Service Coordinator
3 weeks ago
Coldwater, Michigan, United States ProMedica Full timeJob TitleMedical Office Coordinator - Patient SafetyJob SummaryWe are seeking a highly skilled Medical Office Coordinator to join our team at ProMedica. As a key member of our patient-centric care delivery model, you will play a critical role in ensuring high-quality service and care within our office setting.Key ResponsibilitiesRegister new patients and...
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Patient Service Coordinator
4 weeks ago
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Patient Service Coordinator
4 weeks ago
Coldwater, Michigan, United States ProMedica Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Coordinator to join our team at ProMedica. As a key member of our patient-centric care delivery model, you will play a vital role in ensuring high-quality service and care within our office setting.Key ResponsibilitiesImmediately greet patients and visitors, providing a warm and...
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